MS-720 · Question #32
You have a Microsoft Teams Phone deployment. You need to implement Local Media Optimization for Direct Routing users at a site. Users at the site frequently perform the following actions: - Park…
The correct answer is C. Escalate calls to conference calls. Escalating to a conference call (C) is correct because Local Media Optimization (LMO) routes media directly between Teams clients and the Session Border Controller (SBC) without passing through Microsoft's cloud media processors. When a call is escalated to a conference, Teams…
Question
Options
- APark calls.
- BTransfer calls to other users.
- CEscalate calls to conference calls.
- DPlace calls on hold.
How the community answered
(27 responses)- A11% (3)
- B15% (4)
- C70% (19)
- D4% (1)
Explanation
Escalating to a conference call (C) is correct because Local Media Optimization (LMO) routes media directly between Teams clients and the Session Border Controller (SBC) without passing through Microsoft's cloud media processors. When a call is escalated to a conference, Teams must engage its cloud-based Multipoint Control Unit (MCU) to mix audio/video from multiple participants - this inherently breaks the optimized local media path and forces traffic through Microsoft's servers.
Why the distractors are wrong:
- A (Park calls): Call parking is a signaling/hold-orbit operation; media isn't re-routed through cloud conferencing infrastructure, so LMO remains unaffected.
- B (Transfer calls): Transfers are handled via SIP re-INVITE signaling. If both parties are behind the same SBC, media can stay local; LMO is not disrupted.
- D (Place on hold): Hold is a simple media-direction change (sendonly/inactive) handled at the SIP level - no cloud media processor involvement, so LMO is unaffected.
Memory tip: Think of LMO as a "local express lane." All basic call operations (hold, park, transfer) can stay on that lane. Conferencing is the one feature that forces a detour through Microsoft's cloud mixing engine - the only action that kicks traffic off the local route.
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