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MS-720 · Question #72

You have a Microsoft Teams Phone deployment. You need to ensure that a user named [email protected] can call international phone numbers by using Direct Routing. Which type of policy should you use?

The correct answer is D. a voice routing policy. A voice routing policy controls which PSTN usages (and therefore which voice routes and gateways) are available to a user, making it the correct tool for granting access to international dialing through Direct Routing - without it, the user simply has no route to reach…

Plan and configure Direct Routing

Question

You have a Microsoft Teams Phone deployment. You need to ensure that a user named [email protected] can call international phone numbers by using Direct Routing. Which type of policy should you use?

Options

  • Aa caller ID policy
  • Ba calling policy
  • Ca teams policy
  • Da voice routing policy

How the community answered

(26 responses)
  • A
    4% (1)
  • C
    8% (2)
  • D
    88% (23)

Explanation

A voice routing policy controls which PSTN usages (and therefore which voice routes and gateways) are available to a user, making it the correct tool for granting access to international dialing through Direct Routing - without it, the user simply has no route to reach international numbers. A caller ID policy only controls what number is displayed to the called party, not what numbers can be dialed. A calling policy manages features like private calling, voicemail, and call forwarding behavior, but does not define routing paths. A teams policy (Teams meeting/channel policy) governs Teams collaboration features, not telephony routing at all.

Memory tip: Think "voice routing = where calls can go." If the question asks about which numbers a user can reach (especially through Direct Routing or PSTN), the answer is always a voice routing policy.

Topics

#Teams Phone#Direct Routing#Voice Routing Policy#International Calling

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