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MS-720 · Question #41

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might…

The correct answer is B. No. Ordering service numbers is incorrect because service numbers are designed for high-concurrency services like auto attendants and call queues - not for individual user assignment. Individual users require subscriber numbers (also called user numbers), which are a distinct…

Plan and configure Microsoft Teams Phone

Question

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. Your company uses Microsoft Teams Calling Plans. The company acquires a small development team. Currently, users on the team have their own direct inward dial (DID) numbers that have PSTN capabilities. You migrate the users to Teams. You need to ensure that the users have phone numbers. Solution: From the Microsoft Teams admin center, you place a new order for service numbers. Does this meet the goal?

Options

  • AYes
  • BNo

How the community answered

(35 responses)
  • A
    23% (8)
  • B
    77% (27)

Explanation

Ordering service numbers is incorrect because service numbers are designed for high-concurrency services like auto attendants and call queues - not for individual user assignment. Individual users require subscriber numbers (also called user numbers), which are a distinct number type in Teams. To provision phone numbers for migrated users, you would either order new subscriber numbers or port the users' existing DID numbers to Microsoft Teams via a number porting request.

Memory tip: Think "Service numbers serve services (queues/attendants), Subscriber numbers serve people." If the task involves assigning a number to a person, you need subscriber numbers - ordering service numbers is always a wrong answer for individual user scenarios.

Topics

#Calling Plans#Phone number types#Number acquisition#Service numbers

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