ITIL-4-DITS Exam Questions
68 real ITIL-4-DITS exam questions with expert-verified answers and explanations. Page 2 of 2.
- Question #51Understand how to implement Digital and IT Strategy
An organization uses data virtualization and analysis technology for understanding the behavior patterns of people. They want to utilize this technology for a new initiative to imp...
Employee 360operational excellencedata analyticsdigital capabilities - Question #52Understand how to drive change and transformation
An organization has established a dear vision for digital transformation and has started their transformation journey. They have documented al their value streams and started to im...
digital transformationstaff competenceskills managementorganizational capability - Question #53Understand how to implement Digital and IT Strategy
A service provider a developing an operating model to support a new social media service that enables their business strategy. They have included the following in the operating mod...
operating modelvalue streamsservice deliveryperformance measures - Question #54Understand the concepts of Digital and IT Strategy
An organization is developing an innovative way of using technology to help them meet regulatory requirements for healthcare products more easily. This will enable them to provide...
industry disruptiondigital innovationcompetitive advantagemarket disruption - Question #55Understand how to manage strategic capabilities
An organization develops and delivers a range of digital products and services. Which is the BEST approach to addressing the risks related to digital technology?
digital risk managementcalculated riskrisk tolerancedigital technology - Question #56Understand how to drive change and transformation
An organization is planning a large scale digital transformation programme to significantly improve its digital capabilities. Which Is the BUT approach for defining and implementin...
digital transformation programmedigital task forceprogramme governanceorganizational change - Question #57Understand how to manage strategic capabilities
Which statement about metrics is CORRECT?
lagging metricsleading metricsmeasurement typesperformance reporting - Question #58Understand how to manage strategic capabilities
Which practice is PRIMARILY responsible for the collection of data to assess the success of digital or IT strategies?
measurement and reportingstrategy assessmentITIL practicesdata collection - Question #59Understand the concepts of Digital and IT Strategy
Which approach to innovation involves a service provider utilizing existing assets and low investment to increase their market share?
innovation approachleveragemarket shareexisting assets - Question #60Understand the concepts of Digital and IT Strategy
Which term describes how an organization defines and communicates how it will achieve its vision through the use of digital technology?
digital strategyorganizational visionstrategy definitiondigital technology - Question #61Understand the concepts of Digital and IT Strategy
An organization works in a volatile business environment, and frequently faces significant changes and disruptions. The leaders of the organization are defining an approach to impr...
organizational resiliencebusiness continuitydisruption managementstrategic stability - Question #62Understand the concepts of Digital and IT Strategy
An organization has to change its way of working to support a completely new way of creating its services. What is this an example of?
innovationservice transformationnew ways of workingdigital change - Question #63Understand the concepts of Digital and IT Strategy
An organization is achieving better results than its competitors by developing unique technical and organizational solutions. These solutions are kept confidential. What is this an...
resource-based advantagecompetitive advantagestrategic positioningintellectual capital - Question #64Understand the concepts of Digital and IT Strategy
Which describes business strategy?
business strategystrategy definitionorganizational goalsstrategic intent - Question #65Understand the concepts of Digital and IT Strategy
Which is a leadership skill that relates to having a digital mindset?
digital mindsetleadership skillsdigital leadershipcustomer-centric thinking - Question #66Understand how to formulate a Digital and IT Strategy
An organization has decided to use 'customer analytics' techniques to identify opportunities to improve its products and services. Which is the MOST beneficial approach for meeting...
customer analyticsdata correlationproduct improvementusage data - Question #67Understand how to formulate a Digital and IT Strategy
An external service provider is developing a new strategy for delivering social media services. The success of new services depends on high levels of customer satisfaction achieved...
internal analysisservice capabilityservice desk skillsSWOT analysis - Question #68Understand the concepts of Digital and IT Strategy
The leaders of an organization ate defining an approach to optimize its value streams and processes to create a more efficient way of working. What should this approach focus on?
waste eliminationvalue stream optimizationprocess efficiencylean thinking