ITIL-4-DITS · Question #64
Which describes business strategy?
The correct answer is A. A means of defining and communicating how an organization intends to achieve its goals. Option A is correct because business strategy is fundamentally a plan that defines an organization's goals and articulates how it intends to achieve them - it answers the "what" and "how" of organizational direction. Option B describes adaptability or agility - staying relevant…
Question
Which describes business strategy?
Options
- AA means of defining and communicating how an organization intends to achieve its goals
- BA way to stay relevant to customer needs or market dynamics as they change
- CA description of how the organization should be configured to provide value to customers
- DA model to define how the organization will be run
How the community answered
(32 responses)- A94% (30)
- B3% (1)
- C3% (1)
Explanation
Option A is correct because business strategy is fundamentally a plan that defines an organization's goals and articulates how it intends to achieve them - it answers the "what" and "how" of organizational direction.
Option B describes adaptability or agility - staying relevant to changing customer needs is a characteristic of good execution or organizational agility, not strategy definition itself. Option C describes organizational design or operating model - how the organization is configured (structure, processes, roles) to deliver value is a separate concept from strategy. Option D describes a business model - defining how the organization will be run (revenue streams, operations, value creation) is distinct from the directional intent of strategy.
Memory tip: Think of business strategy as a compass - it points the direction (goals) and shows the path (how to achieve them). Configuration, adaptability, and operations are the vehicle and terrain, not the compass itself.
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