An organization has established a dear vision for digital transformation and has started their transformation journey. They have documented al their value streams and started to improve these. They…

Question

Options

• AManagement of threats and opportunities
• BImproved use of automation
• CManagement of staff skills and competence
• DLinked processes and practices to value creation

• A
  11% (5)
• B
  4% (2)
• C
  57% (27)
• D
  28% (13)

Explanation

Managing staff skills and competence is the missing piece because the scenario already covers vision, value streams, technology use, risk management, and innovation - but never addresses the people capability needed to execute the transformation. Digital transformation ultimately depends on human talent; even the best strategy fails without skilled, competent staff to carry it out.

Why the distractors are wrong:

• A is already covered - "understand and manage risks" addresses threats, and the "comprehensive approach to innovative ideas" addresses opportunities.
• B is already covered - "uses technology appropriately" encompasses automation as a subset of technology adoption.
• D is already covered - documenting and improving value streams is precisely the act of linking processes and practices to value creation.

Memory tip: Picture a triangle: Strategy + Technology + People. The scenario explicitly checks off strategy (vision, value streams) and technology (innovation, risk, tools) - the only missing vertex is People (skills and competence). If two sides of the triangle are covered, always look for the people answer.

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