220-1102 Exam Questions

A systems administrator received a request to limit the amount of cellular data a user's Windows 10 tablet can utilize when traveling. Which of the following can the administrator...

Which of the following is used to ensure users have the appropriate level of access to perform their job functions?

A company implemented a BYOD policy and would like to reduce data disclosure caused by malware that may infect these devices. Which of the following should the company deploy to ad...

Which of the following would allow physical access to a restricted area while maintaining a record of events?

Maintaining the chain of custody is an important part of the incident response process. Which of the following reasons explains why this is important?

A remote user is experiencing issues connecting to a corporate email account on a laptop. The user clicks the internet connection icon and does not recognize the connected Wi-Fi. T...

A systems administrator is troubleshooting network performance issues in a large corporate office. The end users report that traffic to certain internal environments is not stable...

A user's workstation is failing to load. An analyst inspects the workstation and sees a message that states there is no bootable device. Which of the following should the analyst d...

A large university wants to equip all classrooms with high-definition IP videoconferencing equipment. Which of the following would most likely be impacted in this situation?

A technician needs administrator access on a Windows workstation to facilitate system changes without elevating permissions. Which of the following would best accomplish this task?

Windows updates need to be performed on a department's servers. Which of the following methods should be used to connect to the server?

A technician is working on a Windows 10 PC that has unwanted applications starting on boot. Which of the following tools should the technician use to disable applications on startu...

A technician receives an invalid certificate error when visiting a website. Other workstations on the same local network are unable to replicate this issue. Which of the following...

A company is recycling old hard drives and wants to quickly reprovision the drives for reuse. Which of the following data destruction methods should the company use?

A company's assets are scanned annually. Which of the following will most likely help the company gain a holistic view of asset cost?

Which of the following types of malicious software is most likely to demand payments in cryptocurrency?

Which of the following file types would be used in the Windows Startup folder to automate copying a personal storage table (.pst file) to a network drive at log-in?

Which of the following macOS features can help a user dose an application that has stopped responding?

Which of the following filesystem types does macOS use?

A company recently outsourced its night-shift cleaning service. A technician is concerned about having unsupervised contractors in the building. Which of the following security mea...

A user requested that the file permissions on a Linux device be changed to only allow access to a certain group of users. Which of the following commands should be used to complete...

A user installed a new computer game. Upon starting the game, the user notices the frame rates are low. Which of the following should the user upgrade to resolve the issue?

A technician is troubleshooting application crashes on a Windows workstation. Each time the workstation user tries to open a website in a browser, the following message is displaye...

A technician is setting up a new laptop. The company's security policy states that users cannot install virtual machines. Which of the following should the technician implement to...

Which of the following involves sending arbitrary characters in a web page request?

A user is trying to use proprietary software, but it crashes intermittently. The user notices that the desktop is displaying a "low memory" warning message. Upon restarting the des...

An office is experiencing constant connection attempts to the corporate Wi-Fi. Which of the following should be disabled to mitigate connection attempts?

A customer is accessing a public kiosk in a company's lobby. Which of the following should be enforced to mitigate the risk of customer data being accidentally saved to the kiosk?

A technician receives a personal text message while troubleshooting a customer's PC. The technician does not reply to the message and continues troubleshooting. Which of the follow...

A new employee is having difficulties using a laptop with a docking station. The laptop is connected to the docking station, and the laptop is closed. The external monitor works fo...

A technician is unable to access the internet or named network resources. The technician receives a valid IP address from the DHCP server and can ping the default gateway. Which of...

A technician needs to ensure that USB devices are not suspended by the operating system. Which of the following Control Panel utilities should the technician use to configure the s...

During a network outage, a technician discovers a new network switch that was not listed in the support documentation. The switch was installed during a recent change window when a...

A user's iPhone was permanently locked after several failed log-in attempts. Which of the following authentication methods are needed to restore access, applications, and data to t...

A company-owned mobile device is displaying a high number of ads, receiving data-usage limit notifications, and experiencing slow response. After checking the device, a technician...

A remote user is experiencing issues with Outlook settings and asks a technician to review the settings. Which of the following can the technician use to access the user's computer...

A workstation is displaying a message indicating that a user must exchange cryptocurrency for a decryption key. Which of the following is the best way for a technician to return th...

A salesperson's computer is unable to print any orders on a local printer that is connected to the computer. Which of the following tools should the salesperson use to restart the...

Which of the following helps ensure that a piece of evidence extracted from a PC is admissible in a court of law?

A network technician is deploying a new machine in a small branch office that does not have a DHCP server. The new machine automatically receives the IP address of 169.254.0.2 and...

A user wants to back up a Windows 10 device. Which of the following should the user select?

A technician is unable to completely start up a system. The OS freezes when the desktop background appears, and the issue persists when the system is restarted. Which of the follow...

A remote user contacts the help desk about an email that appears to be distorted. The technician is unsure what the user means and needs to view the email to assist with troublesho...

A technician is familiar with most personnel at a customer's location and has clearance to work unsupervised. Which of the following describes how the technician should handle pers...

Which of the following Windows 10 editions is the most appropriate for a single user who wants to encrypt a hard drive with BitLocker?

A user connected a smartphone to a coffee shop's public Wi-Fi and noticed the smartphone started sending unusual SMS messages and registering strange network activity. A technician...

In an organization with a standardized set of installed software, a developer submits a request to have new software installed. The company does not currently have a license for th...

A technician needs to reimage a desktop in an area without network access. Which of the following should the technician use? (Choose two.)

A customer has a USB-only printer attached to a computer. A technician is configuring an arrangement that allows other computers on the network to use the printer. In which of the...

A technician requires graphical remote access to various Windows, Linux, and macOS desktops on the company LAN. The security administrator asks the technician to utilize a single s...