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220-1102 · Question #449
220-1102 Question #449: Real Exam Question with Answer & Explanation
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Software Troubleshooting
Question
A user is trying to use proprietary software, but it crashes intermittently. The user notices that the desktop is displaying a "low memory" warning message. Upon restarting the desktop, the issue persists. Which of the following should a technician do next to troubleshoot the issue?
Options
- AReimage the computer.
- BReplace the system RAM.
- CReinstall and update the failing software.
- DDecrease the page file size.
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Topics
#Software troubleshooting#Application errors#Memory management#Troubleshooting steps