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220-1102 · Question #470

220-1102 Question #470: Real Exam Question with Answer & Explanation

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Operational Procedures

Question

In an organization with a standardized set of installed software, a developer submits a request to have new software installed. The company does not currently have a license for this software, but the developer already downloaded the installation file and is requesting that the technician install it. The developer states that the management team approved the business use of this software. Which of the following is the best action for the technician to take?

Options

  • AContact the software vendor to obtain the license for the user, and assist the user with installation
  • BRun a scan on the downloaded installation file to confirm that it is free of malicious software,
  • CIndicate to the developer that formal approval is needed; then, the IT team should investigate the
  • DInstall the software and run a full system scan with antivirus software to confirm that the operating

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Topics

#software licensing#organizational policies#IT procedures#security awareness
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