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220-1102 · Question #461

A salesperson's computer is unable to print any orders on a local printer that is connected to the computer. Which of the following tools should the salesperson use to restart the print spooler?

The correct answer is D. Services. To restart the print spooler service on a Windows computer, the salesperson or technician should access the Services utility, locate the Print Spooler service, and restart it.

Software Troubleshooting

Question

A salesperson's computer is unable to print any orders on a local printer that is connected to the computer. Which of the following tools should the salesperson use to restart the print spooler?

Options

  • AControl Panel
  • BProcesses
  • CStartup
  • DServices

How the community answered

(27 responses)
  • B
    4% (1)
  • D
    96% (26)

Why each option

To restart the print spooler service on a Windows computer, the salesperson or technician should access the Services utility, locate the Print Spooler service, and restart it.

AControl Panel

The Control Panel provides access to various system settings but does not directly allow for restarting individual services; it typically links to other tools like Services.

BProcesses

The Processes tab in Task Manager shows running processes but is not the primary interface for stopping and restarting system services in a controlled manner like the Services utility.

CStartup

The Startup tab in Task Manager or Msconfig manages applications that launch with the operating system and has no function for restarting active services like the print spooler.

DServicesCorrect

The Services utility (services.msc) is the correct tool in Windows to manage background applications and processes, including stopping and restarting the Print Spooler service, which is essential for local printing operations.

Concept tested: Windows print spooler management

Source: https://learn.microsoft.com/en-us/windows-server/administration/windows-commands/net-start

Topics

#Printer troubleshooting#Print spooler#Windows Services#Administrative tools

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