A remote user is experiencing issues connecting to a corporate email account on a laptop. The user clicks the internet connection icon and does not recognize the connected Wi-Fi. The help desk…

Restarting the wireless adapter would likely reconnect the user to the same suspicious network, which is undesirable if it's a rogue access point.

Launching a browser to check for redirects would involve interacting further with the potentially malicious network, increasing the risk of compromise instead of mitigating it.

Disconnecting from an unrecognized Wi-Fi network immediately mitigates the risk of a rogue access point performing man-in-the-middle attacks, eavesdropping, or distributing malware, as part of the containment strategy in incident response. This action prevents further potential data exposure or compromise before any other investigative steps are taken.

Running antivirus software is a good general security practice but does not prevent the ongoing risks associated with remaining connected to a rogue access point, and malware may not be immediately detected or prevented from exfiltrating data.