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220-1102 · Question #467
220-1102 Question #467: Real Exam Question with Answer & Explanation
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Operational Procedures
Question
A technician is familiar with most personnel at a customer's location and has clearance to work unsupervised. Which of the following describes how the technician should handle personal communication while on site?
Options
- ARespond to calls and text messages while on site but not when working directly with personnel.
- BRespond to calls and text messages only from family.
- CRespond to calls and text messages only when an emergency situation requires a response.
- DRespond to calls and text messages discreetly while on site.
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Topics
#Professionalism#On-site etiquette#Customer service#Workplace conduct