220-1101 Exam Questions
954 real 220-1101 exam questions with expert-verified answers and explanations. Page 12 of 20.
- Question #565Mobile devices
A user's mobile device can back up classified files to an external hard drive at work but cannot save pictures to an external drive at home. Which of the following is most likely t...
Mobile device troubleshootingExternal storageFile permissionsMDM policies - Question #566Hardware and network troubleshooting
A customer recently installed a new graphics card, but the card's HDMI port is not getting a signal when connected to the monitor. When the monitor is connected to the original HDM...
Graphics cardUEFI/BIOS settingsVideo outputTroubleshooting - Question #567Mobile devices
A user is unable to use a drawing stylus on a smartphone. The smartphone did not originally come with a stylus. Which of the following is the most likely cause of this issue?
Stylus compatibilityDigitizerSmartphone hardwareInput devices - Question #568Hardware
A technician is replacing the toner cartridge in a laser printer. Which of the following steps should the technician complete first? (Choose two.)
Laser printerToner replacementPrinter maintenanceHardware installation - Question #569Hardware
Which of the following external monitor connections provides the highest possible resolution for a PC?
Display connectionsVideo interfacesPC hardwareResolution - Question #570Hardware and network troubleshooting
A user's laptop keyboard is not working properly. A technician notices that when the keys for special characters are pressed, other characters appear instead. Which of the followin...
Keyboard troubleshootingInput devicesOperating system settingsLaptop troubleshooting - Question #571Hardware
An administrator is replacing a cable that uses a DB9 connector. Which of the following cables is the administrator replacing?
DB9 connectorSerial cableCable types - Question #572Mobile devices
A technician is troubleshooting a user's laptop that randomly turns off. The technician disassembles the laptop and notices that various pieces of small sticker paper within the de...
Liquid Damage IndicatorsLaptop TroubleshootingHardware DiagnosticsPortable Device Repair - Question #573Networking
A technician is running a 279ft (85m) network cable between buildings that will share conduit with a large power cable. Which of the following is the most appropriate cable for the...
Network cablingFiber opticsEMIBuilding-to-building - Question #574Hardware and network troubleshooting
A user's brand new phone froze while information was being transferred from the old phone. When a technician reset the new phone, it functioned properly when a data transfer was no...
Mobile device troubleshootingData transfer issuesWireless communicationProtocol incompatibility - Question #575Hardware and network troubleshooting
A user reports a workstation is having the following issues: - OS performance is slow - The workstation turns off randomly from time to time - The fans are running loudly Which of...
CPUOverheatingTroubleshootingSystem Performance - Question #576Hardware
A user recently connected multiple monitors to a dock and would like to use the monitors as an extended laptop display. Which of the following connection methods would be best to u...
USB-CDocking stationMonitor connectivityLaptop hardware - Question #577Mobile devices
Which of the following display types is available for laptops?
Display technologyOLEDLaptopsHardware components - Question #578Hardware
A technician is configuring the BIOS of a new workstation. The machine will be used for data analytics, and the technician would like to maximize the performance of the CPU. Which...
BIOS configurationCPU optimizationHyperthreadingWorkstation performance - Question #579Hardware and network troubleshooting
A laser printer, which is located in a large office, has a leaky toner cartridge. Some toner spilled into the printer when the cartridge was removed. Which of the following is the...
Printer troubleshootingLaser printer maintenanceToner cleanupESD safety - Question #580Networking
A technician is installing a WAP in the company break room. The new access point should have a rating of higher than 50Mbps and minimal range to avoid interference with other acces...
Wireless standards802.11acNetwork speedWireless range - Question #581Hardware and network troubleshooting
After a required operating system upgrade on a mobile device, a user's external monitor no longer works. Which of the following should a technician do to fix this issue?
Mobile device troubleshootingDriver managementOperating system updatesExternal display - Question #582Hardware
A customer's laptop is making clicking sounds in the area where non-volatile storage is installed. A technician examines the laptop and confirms the issue. Which of the following i...
Laptop storageHDD failureSSD replacementNVMe - Question #583Virtualization and cloud computing
Which of the following best describes metered utilization for cloud computing?
Cloud computingBilling modelsPay-as-you-goMetered billing - Question #584Hardware and network troubleshooting
A user connected a laptop to a projector. The image on the screen is very fuzzy, but the image's brightness is satisfactory. Which of the following projector settings should the us...
Projector settingsDisplay troubleshootingVideo outputFocus adjustment - Question #585Hardware and network troubleshooting
A technician tries installing different toners to fix a printer that is printing blank pages, but the issue persists. Which of the following is most likely causing the issue?
Printer troubleshootingLaser printer componentsImaging drumBlank pages - Question #586Hardware
A 3-D printer is printing objects that are all unintentionally curved on the bottom. Which of the following should be replaced to best resolve this issue?
3D PrintingTroubleshootingPrint BedHardware Components - Question #587Networking
Which of the following is the primary function of a DNS service?
DNSNetworking ServicesName ResolutionIP Addressing - Question #588Hardware
A user needs to upgrade the power supply of an older workstation to properly power a new graphics card. Which of the following criteria should the technician check to ensure the po...
Power supply (PSU)Hardware upgradesComponent compatibilityWorkstation components - Question #589Hardware and network troubleshooting
A user is having trouble accessing files on the network. A technician suspects the issue is a result of a failed NIC. Which of the following steps should the technician take to tro...
Troubleshooting methodologyHardware troubleshootingNetwork troubleshootingNIC issues - Question #590Networking
A technician attempts to join a Windows client to a domain but receives the following error: An attempt to resolve the hostname has failed. The technician generates the display sho...
DNS troubleshootingHostname resolutionNetwork troubleshootingipconfig command - Question #591Hardware and network troubleshooting
A technician is troubleshooting a wireless network issue. The users are all connected to the network, but the throughput is slow, and connections often drop. Which of the following...
Wireless networkingTroubleshootingChannel interference - Question #592Networking
Which of the following best describes the primary function of a spam gateway?
Spam GatewayEmail SecurityNetwork Security - Question #593Mobile devices
A user reports having an issue charging a laptop from home. When the user connects the USB-C adapter that is attached to the office workstation to the laptop charging port, the lap...
Laptop chargingPower adaptersUSB-C Power DeliveryTroubleshooting - Question #594Hardware
A technician is installing a network interface card in a desktop computer. Which of the following connectors should the technician use to connect the card to the computer's motherb...
Network Interface CardPCIeMotherboardExpansion slots - Question #595Hardware and network troubleshooting
A technician needs to test a new USB headset for videoconference calls. Audio playback is working as expected, but sound from the microphone is not being recorded. The Device Manag...
TroubleshootingAudio PeripheralsMicrophone MuteOS Settings - Question #596Hardware and network troubleshooting
A user added a heater underneath a desk, and now an external monitor is not working. A technician verified the monitor gets power. Which of the following should the technician do n...
TroubleshootingDisplay issuesVideo cablesPeripherals - Question #597Networking
Which of the following is used to define a range of IP addresses available to assign using DHCP?
DHCPIP AddressingNetworking ConceptsDHCP Scope - Question #598Hardware and network troubleshooting
Some keys on a user's laptop keyboard are sticking. Which of the following should the user use to clean the laptop keyboard?
Laptop maintenanceKeyboard cleaningHardware troubleshootingCleaning tools - Question #599Networking
Which of the following should the label on a network jack faceplate refer to?
Network cablingLabeling best practicesNetwork infrastructurePatch panel - Question #600Networking
An administrator is using an RJ45 connector to terminate a network cable. Which of the following cables is the administrator terminating?
RJ45 connectorNetwork cablesEthernetCat 6 - Question #601Networking
Which of the following protocols is the most appropriate to use for inventory tracking in a small warehouse?
RFIDWireless technologiesInventory trackingNetworking protocols - Question #602Networking
An administrator wants to replace a fiber-optic cable. Which of the following should the administrator most likely use?
Fiber opticCable connectorsLC connector - Question #603Hardware
A technician is designing a new laptop for a local construction company. Company employees will move the laptop around frequently and are likely to drop the laptop while working. W...
Storage devicesSolid-state drives (SSD)Laptop componentsDurability - Question #604Hardware and network troubleshooting
When a user touches or swipes across an external touch screen, the image flickers but no input is registered on the presentation laptop. A technician verifies that the external tou...
TroubleshootingExternal displaysPeripheralsConnectivity - Question #605Networking
Numerous vendors implemented a feature in routers and access points that allows for automatically moving wireless clients between 2.4GHz and 5.0GHz frequencies based on user densit...
Band steeringWireless networkingWi-Fi frequenciesAccess Point features - Question #606Hardware and network troubleshooting
A user's laptop is having performance issues when the user downloads large files over the internet. Other users with newer laptops are not experiencing any performance issues. Whic...
Wi-FiNetwork performanceLaptop componentsTroubleshooting - Question #607Hardware
An administrator needs to configure RAID for a video-rendering workstation at minimal cost. The solution should have high read/write performance and maximum drive storage utilizati...
RAIDStorage configurationPerformance optimizationWorkstation hardware - Question #608Hardware and network troubleshooting
After a new network printer is installed and added to the print server, users are unable to install the printer. However, the technician is able to install the printer when logged...
Network printingPrint serverDriversTroubleshooting - Question #609Hardware and network troubleshooting
A user is unable to plug a USB 3.0 device into a USB port. Upon inspection, a technician notices the USB 3.0 port appears to be shallower than the other USB ports, preventing a sol...
USBTroubleshootingPhysical connectivityPorts - Question #610Virtualization and cloud computing
Which of the following is the best environment for an engineer to use for research purposes?
sandboxsecuritytesting environmentvirtualization - Question #611Mobile devices
Which of the following features of a laptop display influences the battery life of the laptop?
Laptop displayBattery lifePower consumption - Question #612Virtualization and cloud computing
Which of the following cloud models provides hardware environment equivalent components to develop a solution?
Cloud modelsIaaSCloud computingVirtualization - Question #613Virtualization and cloud computing
Which of the following is the best example of SaaS?
SaaSCloud ComputingService Models - Question #614Hardware and network troubleshooting
A user keeps a company-provided camera's battery charger plugged into a docking station at a desk. Company policy requires that USB devices be identified and approved by installed...
USB powerPeripheral securityTroubleshootingPolicy compliance