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220-1101 · Question #595
220-1101 Question #595: Real Exam Question with Answer & Explanation
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Hardware and network troubleshooting
Question
A technician needs to test a new USB headset for videoconference calls. Audio playback is working as expected, but sound from the microphone is not being recorded. The Device Manager and Sound settings show the microphone is installed. Which of the following should the technician do next?
Options
- AExamine the application and device mute controls.
- BConnect the headset to a different USB port.
- CCheck the device's driver release date.
- DIncrease the speaker volume setting.
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Topics
#Troubleshooting#Audio Peripherals#Microphone Mute#OS Settings