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220-1101 · Question #591

A technician is troubleshooting a wireless network issue. The users are all connected to the network, but the throughput is slow, and connections often drop. Which of the following should the technici

The correct answer is B. Channel interference. The first step should be to check for channel interference. Wireless networks can suffer from slow throughput and connection drops if there is interference from other nearby networks or devices using the same or overlapping channels. Identifying and resolving channel interference

Hardware and network troubleshooting

Question

A technician is troubleshooting a wireless network issue. The users are all connected to the network, but the throughput is slow, and connections often drop. Which of the following should the technician check first?

Options

  • AEncryption cipher
  • BChannel interference
  • CNumber of connected devices
  • DAntenna type

How the community answered

(59 responses)
  • A
    17% (10)
  • B
    71% (42)
  • C
    8% (5)
  • D
    3% (2)

Explanation

The first step should be to check for channel interference. Wireless networks can suffer from slow throughput and connection drops if there is interference from other nearby networks or devices using the same or overlapping channels. Identifying and resolving channel interference can often improve network performance.

Topics

#Wireless networking#Troubleshooting#Channel interference

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