220-1101 · Question #150
A user reports a projector is not working. The projector is turned on, and the computer detects it as a second display; however, there is no picture coming out of the projector. A technician has resea
The correct answer is B. The display settings need to be verified.. Since the computer detects the projector as a second display, it is likely that the projector is working properly. The issue is most likely that the computer is not outputting to the projector. This can be caused by a number of factors, including: - The projector is not selected
Question
A user reports a projector is not working. The projector is turned on, and the computer detects it as a second display; however, there is no picture coming out of the projector. A technician has reseated the projector’s power and display cables. Which of the following is MOST likely the issue?
Options
- AThe screen resolution is set too low or high for the projector.
- BThe display settings need to be verified.
- CThe workstation video drivers need to be updated.
- DThe projector's bulb has burned out.
How the community answered
(20 responses)- A5% (1)
- B85% (17)
- D10% (2)
Explanation
Since the computer detects the projector as a second display, it is likely that the projector is working properly. The issue is most likely that the computer is not outputting to the projector. This can be caused by a number of factors, including: - The projector is not selected as the primary or secondary display. - The projector is set to the wrong input mode. - The projector's cable is not properly connected. - The projector's settings are incorrect. If the issue persists after verifying the display settings, then the next step would be to update the workstation video drivers. However, this is less likely to be the issue, since the computer is able to detect the projector. The projector's bulb has burned out is the least likely issue, since the projector is able to turn on. Therefore, the most likely issue is that the display settings need to be verified.
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