220-1101 Question #149: Real Exam Question with Answer & Explanation

The correct answer is B: Reseat the system memory.. If a newly built PC powers on (meaning the fans spin up) but it doesn't POST (Power-On Self- Test) and there's nothing displayed on the monitor, it's most likely a hardware issue rather than something related to the operating system or monitor. The most common troubleshooting ste

Hardware and network troubleshooting

Question

A technician starts a recently built desktop PC for the first time, and the fans power on. However, the PC does not POST, and nothing displays on the monitor. Which of the following should the technician do NEXT to troubleshoot the issue?

Options

ACheck for OS error codes.
BReseat the system memory.
CReplace the monitor.
DReplace the CMOS battery.

Explanation

If a newly built PC powers on (meaning the fans spin up) but it doesn't POST (Power-On Self- Test) and there's nothing displayed on the monitor, it's most likely a hardware issue rather than something related to the operating system or monitor. The most common troubleshooting step in this scenario is: Reseat the system memory. Ensuring that the RAM modules are properly seated can often resolve POST issues. It's not uncommon for RAM to be slightly unseated during assembly, or for there to be some obstruction (like dust) in the RAM slot.

Topics

#PC Troubleshooting#No POST#RAM#System Boot

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