220-1101 Question #644: Real Exam Question with Answer & Explanation

Question

A technician is attempting to log in to a local company portal. When the technician types the URL into the address bar, the browser is unable to resolve and display the web page. The technician tries at another workstation, and the result is the same. Other web pages are not having any issues. Which of the following should the technician check first?

Options

• ADHCP reservations
• BStatic IP addresses
• CDefault gateway
• DDNS entries

Explanation

The technician is unable to access the company portal website, but other websites work fine. This suggests an issue with resolving the specific URL of the company portal, which is a function of DNS. Here's why other options are not the most likely cause: DHCP reservations: This is not relevant as the issue persists even when the technician tries a different workstation, indicating a problem beyond individual device configuration. Static IP addresses: Similar to DHCP reservations, static IPs are not likely the cause as both affected workstations are experiencing the issue. Default gateway: While the default gateway is necessary for internet access, other websites are working, making it less likely to be the root cause.

No community discussion yet for this question.