220-1101 · Question #643
220-1101 Question #643: Real Exam Question with Answer & Explanation
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Question
A user's smartphone battery capacity has started going from full to empty within an hour. The user has not recently installed any new applications on the smartphone. An IT technician notices that the smartphone has very high network utilization and thinks this issue might be related to the battery drain. Which of the following troubleshooting steps should the technician attempt next?
Options
- ADisable Bluetooth.
- BConnect the smartphone to a Wi-Fi network.
- CRestart the smartphone.
- DUpdate the mobile OS.
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