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220-1101 · Question #36

A colleague has a laptop that has been working as expected for several years, but the laptop now has a small bulge in the bottom casing and overheats occasionally while plugged in to a wall outlet. Th

The correct answer is B. battery.. A bulging laptop casing is almost always caused by a swollen lithium-ion battery. Li-ion cells degrade over time and can produce internal gases, causing the battery to physically expand and push against the casing. A swollen battery also generates excess heat, explaining the over

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Question

A colleague has a laptop that has been working as expected for several years, but the laptop now has a small bulge in the bottom casing and overheats occasionally while plugged in to a wall outlet. The MOST likely component that needs to be replaced is the:

Options

  • Apower adapter.
  • Bbattery.
  • Csystem fan.
  • Dhard drive.

How the community answered

(32 responses)
  • A
    6% (2)
  • B
    81% (26)
  • C
    9% (3)
  • D
    3% (1)

Explanation

A bulging laptop casing is almost always caused by a swollen lithium-ion battery. Li-ion cells degrade over time and can produce internal gases, causing the battery to physically expand and push against the casing. A swollen battery also generates excess heat, explaining the overheating. This is a safety hazard and the battery must be replaced immediately. A failing power adapter (A) would cause charging issues, not physical bulging. A failing system fan (C) causes overheating but no bulging. A failing hard drive (D) causes data errors, not physical deformation.

Topics

#Laptop troubleshooting#Battery failure#Overheating#Swollen battery

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