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220-1101 · Question #520
220-1101 Question #520: Real Exam Question with Answer & Explanation
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Mobile devices
Question
A customer's Windows tablet PC was dropped and is no longer responding to touch input on the left half of the screen. The screen protector has several scratches, but the glass is not broken. Which of the following should a technician do to diagnose the issue?
Options
- ATest the digitizer.
- BUpdate the device drivers.
- CReplace the damaged screen protector.
- DPerform a factory reset.
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Topics
#Tablet troubleshooting#Digitizer#Touchscreen issues#Mobile device repair