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220-1101 · Question #151
220-1101 Question #151: Real Exam Question with Answer & Explanation
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Hardware and network troubleshooting
Question
The OS on a user's computer will not load. The day before, the user received a BSOD a couple of times that contained S.M.A.R.T. errors, and the computer was performing very slowly. Which of the following is the MOST likely cause of the issue?
Options
- AThe TPM needs to be reconfigured.
- BThe hard drive has failed.
- CThe CMOS battery needs to be replaced.
- DThe OS was upgraded.
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Topics
#S.M.A.R.T. errors#Hard drive failure#Boot issues#Troubleshooting