A user added a heater underneath a desk, and now an external monitor is not working. A technician verified the monitor gets power. Which of the following should the technician do next?

The correct answer is D. Ensure a VGA cable is connected properly.. Since the technician has already verified that the monitor gets power, the next step should be to check the physical connections, such as the VGA or other video cables, to ensure they are properly connected. It's possible that the cable was accidentally disturbed or disconnected

Hardware and network troubleshooting

Question

Options

AHave the user unplug the heater.
BReplace the monitor.
COpen the display settings on the computer.
DEnsure a VGA cable is connected properly.

How the community answered

(22 responses)

A
14% (3)
B
5% (1)
C
5% (1)
D
77% (17)

Explanation

Since the technician has already verified that the monitor gets power, the next step should be to check the physical connections, such as the VGA or other video cables, to ensure they are properly connected. It's possible that the cable was accidentally disturbed or disconnected when the heater was added.

Topics

#Troubleshooting#Display issues#Video cables#Peripherals

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