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220-1101 · Question #614

A user keeps a company-provided camera's battery charger plugged into a docking station at a desk. Company policy requires that USB devices be identified and approved by installed peripheral security

The correct answer is A. Provide a USB to AC adapter for the battery charger.. The problem in this scenario is that the battery charger is not a USB device, but a device that plugs into a USB port to draw power. Therefore, it does not have a unique identifier that can be recognized by the peripheral security software, which is designed to prevent unauthoriz

Hardware and network troubleshooting

Question

A user keeps a company-provided camera's battery charger plugged into a docking station at a desk. Company policy requires that USB devices be identified and approved by installed peripheral security software. A technician is unable to add a unique identifier to the battery charger's security software. Which of the following should the technician do?

Options

  • AProvide a USB to AC adapter for the battery charger.
  • BAdd a powered USB hub to the docking station.
  • CDisable the peripheral security software for this user only.
  • DReplace the battery charger with a USB device that has a unique identifier.

How the community answered

(24 responses)
  • A
    79% (19)
  • B
    13% (3)
  • C
    4% (1)
  • D
    4% (1)

Explanation

The problem in this scenario is that the battery charger is not a USB device, but a device that plugs into a USB port to draw power. Therefore, it does not have a unique identifier that can be recognized by the peripheral security software, which is designed to prevent unauthorized USB devices from accessing the company's network or data. The security software cannot add the battery charger to its whitelist, and may block its power supply or generate alerts.

Topics

#USB power#Peripheral security#Troubleshooting#Policy compliance

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