A customer's laptop is making clicking sounds in the area where non-volatile storage is installed. A technician examines the laptop and confirms the issue. Which of the following is the most appropria

The correct answer is B. NVMe SSD. A clicking sound from the storage area is the classic symptom of a failing mechanical hard disk drive (HDD) - often called the 'click of death,' caused by the read/write head repeatedly failing to find its position. The most appropriate replacement is an NVMe SSD (B) because it h

Hardware

Question

A customer's laptop is making clicking sounds in the area where non-volatile storage is installed. A technician examines the laptop and confirms the issue. Which of the following is the most appropriate replacement part?

Options

A7,200rpm HDD
BNVMe SSD
CM.2 SATA SSD
DSCSI 15,000rpm HDD

How the community answered

(18 responses)

A
11% (2)
B
78% (14)
C
6% (1)
D
6% (1)

Explanation

A clicking sound from the storage area is the classic symptom of a failing mechanical hard disk drive (HDD) - often called the 'click of death,' caused by the read/write head repeatedly failing to find its position. The most appropriate replacement is an NVMe SSD (B) because it has no moving parts (eliminating the failure mode entirely), fits modern laptops via the M.2 slot, and offers the best available performance. A 7,200rpm HDD (A) is still mechanical and could fail the same way. SCSI 15,000rpm (D) is enterprise-grade hardware not used in consumer laptops. An M.2 SATA SSD (C) is also solid-state but NVMe is preferred for its superior speed and is the modern standard, making it the most appropriate choice.

Topics

#Laptop storage#HDD failure#SSD replacement#NVMe

Community Discussion

No community discussion yet for this question.

Full 220-1101 Practice