220-1101 · Question #606
220-1101 Question #606: Real Exam Question with Answer & Explanation
The correct answer is B: Wi-Fi card. Performance issues specifically during large file downloads over the internet, while other users on newer laptops are unaffected, strongly suggest a problem with the laptop's network connectivity. The Wi-Fi card is the primary component responsible for wireless internet access.
Question
A user's laptop is having performance issues when the user downloads large files over the internet. Other users with newer laptops are not experiencing any performance issues. Which of the following components should the technician replace?
Options
- AHard drive
- BWi-Fi card
- CRAM
- DCPU
Explanation
Performance issues specifically during large file downloads over the internet, while other users on newer laptops are unaffected, strongly suggest a problem with the laptop's network connectivity. The Wi-Fi card is the primary component responsible for wireless internet access.
Common mistakes.
- A. A hard drive primarily affects local file access, application loading, and overall system responsiveness, not directly the speed of downloading files from the internet unless it's too slow to write the data.
- C. Insufficient or faulty RAM would typically cause general system sluggishness, application crashes, or poor multitasking performance, not specifically slow internet downloads.
- D. The CPU processes instructions and manages system operations; while a very slow CPU could be a bottleneck, it is less likely to be the primary cause for specific large file download issues compared to the Wi-Fi card, especially when other users are fine.
Concept tested. Troubleshooting slow internet download performance
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