HP2-B111 Exam Questions
68 real HP2-B111 exam questions with expert-verified answers and explanations. Page 1 of 2.
- Question #1Understand Key Printing Solution Categories and Trends
Which description of an imaging and printing solution is accurate?
imaging and printing solutionssolution definitionhardware and software - Question #2Understand Key Printing Solution Categories and Trends
What is the core concept of the HP Design-for-Environment program?
HP Design-for-Environmentsustainabilityend-of-life disposal - Question #3Position HP Workflow and Document Solutions
How does a fax driver improve the workflow?
fax driverworkflow improvementcover pagesdigital sending - Question #4Position HP Managed Print Services (MPS)
Which step of creating an optimization plan allows you to determine which types of devices the customer needs?
optimization planusage historydevice assessmentfleet analysis - Question #5Identify Customer Business Challenges Related to Printing
Which statement is true about how customers typically view office printing costs?
printing coststotal cost of ownershipIT costscustomer perception - Question #6Identify Customer Business Challenges Related to Printing
What is an example of business networking?
business networkingLinkedIncustomer prospectingpre-sales - Question #7Position HP Managed Print Services (MPS)
Which feature should an IT manager use to set confidential printing as the default, and to require users to enter a PIN to print a print job?
HP Web Jetadminconfidential printingPIN printingprint security - Question #8Identify Customer Business Challenges Related to Printing
A customer says, "I need to reduce my supplies and printing costs." Which diagnostic question should you ask this customer?
color access controldiagnostic questionssupplies cost reductioncustomer needs - Question #9Identify Customer Business Challenges Related to Printing
What is one way to study publically-available information about your customers?
customer researchannual reportspre-sales preparationwebsites - Question #10Identify Customer Business Challenges Related to Printing
A customer says, "I need to reduce the amount of time I spend managing printers." Which diagnostic question should you ask this customer?
printer managementdiagnostic questionsnetwork monitoringMPS needs assessment - Question #11Position HP Workflow and Document Solutions
Which feature can be found in Digital Sending Software but not in Embedded Digital Sending"?
Digital Sending SoftwareEmbedded Digital Sendingsend to emaildocument workflow - Question #12Position HP Workflow and Document Solutions
Your client is concerned about replacing a personal printer, which is used to print confidential information, with an MFR. Which feature addresses the concerns about security on an...
MFP securityprivate job featureconfidential printingpersonal printer replacement - Question #13Understand Key Printing Solution Categories and Trends
Which driver is required for HP ePrint Enterprise?
HP ePrint Enterprisemobile printingsmartphone compatibilitydevice requirements - Question #15Understand Key Printing Solution Categories and Trends
Which example falls under the Optimize Infrastructure tier of the HP imaging and printing strategy?
HP imaging strategyOptimize Infrastructure tierdevice consolidationprinting strategy - Question #16Articulate Solution Value and Return on Investment (ROI)
What is the advantage of HP Instant-on Fuser Technology?
HP Instant-on Fuserfuser technologywarm-up speedcompetitive advantage - Question #17Position HP Managed Print Services (MPS)
Which solution should you recommend to a customer who wants to streamline supplies usage by using supplies alerts?
HP Web Jetadminsupplies alertssupplies managementfleet management - Question #18Position HP Workflow and Document Solutions
What distinguishes LAN fax from analog fax?
LAN faxanalog faxfax technology comparisondocument workflow - Question #19Articulate Solution Value and Return on Investment (ROI)
How can HP Web Jetadmin affect imaging and printing return on investment (ROI)?
HP Web JetadminROIprint job redirectiondevice utilization - Question #20Position HP Managed Print Services (MPS)
What is the best way to gather information for optimizing a fleet?
fleet optimizationHP Web Jetadminusage reportsfleet assessment - Question #21Position HP Workflow and Document Solutions
Which applications manage HP Digital Senders? (Select two.)
HP Digital SendersHP Web JetadminHP Embedded Web Serverdevice management - Question #22Position HP Managed Print Services (MPS)
What are the five management cornerstones of HP Web Jetadmin?
HP Web Jetadminfleet managementdevice managementfleet security - Question #23Articulate Solution Value and Return on Investment (ROI)
What is the best way to maintain contact with your customer after your role in the sale is over?
customer relationshippost-sale engagementreference site - Question #24Understand Key Printing Solution Categories and Trends
What is the HP three-part approach to the imaging and printing strategy?
HP printing strategyworkflow optimizationinfrastructure management - Question #26Articulate Solution Value and Return on Investment (ROI)
What is the main goal when presenting the solution findings to the customer?
solution presentationcustomer pain pointssales process - Question #27Position HP Workflow and Document Solutions
What is a common reason to use document management?
document managementregulatory compliancegovernment regulations - Question #28Identify Customer Business Challenges Related to Printing
What is a good question to ask when assessing current workflows?
workflow assessmentdiscovery questionssupply inventoryneeds analysis - Question #29Identify Customer Business Challenges Related to Printing
If you are considering an HP mobile printing solution for a customer, what information is important to have when evaluating their needs?
mobile printingmobile workforcecustomer needs assessment - Question #30Identify Customer Business Challenges Related to Printing
Why would a customer consider a security solution?
print securityrisk mitigationsecurity solutions - Question #31Position HP Managed Print Services (MPS)
Which statement is true about who should conduct training for users of the new solution?
solution deploymentuser trainingimplementation best practices - Question #32Articulate Solution Value and Return on Investment (ROI)
Why should you consider adding device management and security solutions to your sales offerings?
solutions sellingdevice managementsales strategycustomer relationships - Question #33Understand Key Printing Solution Categories and Trends
Why does HP employ a single-vendor strategy for their print engines?
HP product strategyprint enginesfleet consolidationsingle-vendor - Question #34Understand Key Printing Solution Categories and Trends
What is the focus of a traditional hardware-led sales offering?
hardware sales modeltraditional sellinghardware and supplies - Question #35Position HP Workflow and Document Solutions
Where does the stored-job feature retain print jobs until the user decides to release them?
stored jobsprint securitydevice storagepull printing - Question #36Identify Customer Business Challenges Related to Printing
Why should you involve the end users during the onsite visit?
end user engagementonsite assessmentworkflow discovery - Question #37Identify Customer Business Challenges Related to Printing
Which facts should a sales pitch for security include? (Select three.)
print security pitchdata privacyunauthorized accesssensitive data - Question #38Identify Customer Business Challenges Related to Printing
What are the visible hard costs of printing?
hard costsprinting costsconsumableshardware costs - Question #39Position HP Workflow and Document Solutions
What is an advantage of the QuickCopy feature?
QuickCopyMFP featuresdevice-side printingworkflow convenience - Question #40Position HP Managed Print Services (MPS)
Which color restriction can be placed on devices using HP Color Access Control?
Color Access Controlcolor printing managementprint restrictionsaccess control - Question #41Understand Key Printing Solution Categories and Trends
What is an accurate description of an imaging and printing solution?
imaging solution definitionhardware software integrationsolution categories - Question #42Identify Customer Business Challenges Related to Printing
What is most important to remember about both transactional and consultative sales?
transactional salesconsultative salescustomer focussales approach - Question #43Identify Customer Business Challenges Related to Printing
How is office printing costs typically calculated for a document?
printing coststotal cost of ownershipTCOsupplies - Question #44Identify Customer Business Challenges Related to Printing
What should you know about your customer's business before you call on them?
pre-call planningcustomer researchline of businesssales preparation - Question #45Identify Customer Business Challenges Related to Printing
How do you best evaluate a customer's needs?
needs assessmentonsite visitcustomer evaluationconsultative sales - Question #46Identify Customer Business Challenges Related to Printing
A customer says, "I need to consolidate the number of devices." Which diagnostic question should you ask this customer?
device consolidationdiagnostic questionsfleet managementnetwork printing - Question #47Position HP Managed Print Services (MPS)
What are benefits of using HP Web Jetadmin to set up supplies management? (Select two.)
HP Web Jetadminsupplies managementinventory managementMPS tools - Question #48Position HP Workflow and Document Solutions
Which driver is needed for HP ePrint Enterprise?
HP ePrint EnterpriseUniversal Print Driverprint driversenterprise printing - Question #49Position HP Managed Print Services (MPS)
Which feature does the IT manager use when she wants to set confidential printing as the default requiring a PIN at the device to print the job?
HP Embedded Web Serverconfidential printingPIN printingprint security - Question #50Identify Customer Business Challenges Related to Printing
You are considering an HP ePrint solution for your customer. What customer information is important for you to have when evaluating customer needs?
HP ePrintneeds assessmentweb-connected printersmobile printing - Question #51Articulate Solution Value and Return on Investment (ROI)
What information should a sales pitch for security include? (Select three. )
print securitysales pitchdata privacyunauthorized access - Question #52Position HP Managed Print Services (MPS)
Which technology erases files on a continuous basis when they are not needed to perform a requested function on the HP High Performance Hard Disk?
Secure File Erasehard disk securitydata protectionHP security features