nerdexam
HP

HP2-B111 · Question #8

A customer says, "I need to reduce my supplies and printing costs." Which diagnostic question should you ask this customer?

The correct answer is B. How are you controlling color access? Explanation: The customer said he wants to reduce supplies and printing costs. By controlling the amount of color printed documents, customer can reduce supplies and printing costs since color prints taking more resources than the black and white documents. Printing the…

Identify Customer Business Challenges Related to Printing

Question

A customer says, "I need to reduce my supplies and printing costs." Which diagnostic question should you ask this customer?

Options

  • AWhat are the standard compliance regulations for your industry?
  • BHow are you controlling color access?
  • CHow do you secure your workstations over the network?
  • DHow do you manage scanners on the network?

How the community answered

(33 responses)
  • A
    12% (4)
  • B
    76% (25)
  • C
    9% (3)
  • D
    3% (1)

Explanation

Explanation: The customer said he wants to reduce supplies and printing costs. By controlling the amount of color printed documents, customer can reduce supplies and printing costs since color prints taking more resources than the black and white documents. Printing the document in simple black and white can greatly reduce supplies and printing costs.

Topics

#color access control#diagnostic questions#supplies cost reduction#customer needs

Community Discussion

No community discussion yet for this question.

Full HP2-B111 Practice