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HP2-B111 · Question #44

What should you know about your customer's business before you call on them?

The correct answer is D. their office hours. Explanation: Of course, you shouldknow when the customer is available before you call them.

Identify Customer Business Challenges Related to Printing

Question

What should you know about your customer’s business before you call on them?

Options

  • Athe number of hits on their website
  • Btheir line of business
  • Ctheir employee turnover rate
  • Dtheir office hours

How the community answered

(64 responses)
  • A
    5% (3)
  • B
    2% (1)
  • C
    2% (1)
  • D
    92% (59)

Explanation

Explanation: Of course, you shouldknow when the customer is available before you call them.

Topics

#pre-call planning#customer research#line of business#sales preparation

Community Discussion

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