HP
HP2-B111 · Question #45
How do you best evaluate a customer's needs?
The correct answer is A. by conducting onsite visits. Explanation: Explanation: You need to visit the customer at his office and conduct a one-to-one meeting to understand his/her needs.
Identify Customer Business Challenges Related to Printing
Question
How do you best evaluate a customer’s needs?
Options
- Aby conducting onsite visits
- Bby talking to your customer's customers
- Cby ordering something from your customer and noting your experience
- Dby reading online reviews of the company
How the community answered
(47 responses)- A87% (41)
- B9% (4)
- C2% (1)
- D2% (1)
Explanation
Explanation: Explanation: You need to visit the customer at his office and conduct a one-to-one meeting to understand his/her needs.
Topics
#needs assessment#onsite visit#customer evaluation#consultative sales
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