You are considering an HP ePrint solution for your customer. What customer information is important for you to have when evaluating customer needs?

Question

Options

• Athe number of web-connected printers
• Bthe number of people per printer
• Cthe number of people in their mobile workforce
• Dthe number of employees with smartphones

• A
  74% (25)
• B
  18% (6)
• C
  3% (1)
• D
  6% (2)

Explanation

Knowing the number of web-connected printers is essential because HP ePrint is fundamentally a printer-centric solution - it works by assigning each ePrint-enabled printer a unique email address, so the entire value proposition depends on how many compatible, internet-connected printers the customer already has or needs.

Options B, C, and D all focus on people rather than printers, which is the wrong lens for this evaluation. The number of people per printer (B) is a general capacity concern unrelated to ePrint functionality. Mobile workforce size (C) and smartphone ownership (D) are red herrings - while HP ePrint does benefit mobile users, any email-capable device can send to an ePrint printer, so these metrics don't help you assess the customer's ePrint readiness.

Memory tip: Think "ePrint = email to printer." The printer is the gating factor - if it's not web-connected, none of the people/mobile/smartphone questions matter at all. Always start with the hardware.

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