Which step of creating an optimization plan allows you to determine which types of devices the customer needs?

Question

Options

• AObtain an accurate inventory of devices
• BConsolidate models, manufacturers, and tasks.
• CMonitor for efficient users.
• DCollect usage history for each device and look for duplication of tasks.

• A
  6% (1)
• B
  6% (1)
• D
  89% (16)

Explanation

Collecting usage history for each device and looking for duplication of tasks (D) is correct because analyzing how devices are actually being used - and where tasks overlap - reveals which device types are truly needed versus redundant, enabling informed consolidation decisions.

Why the distractors are wrong:

• A (inventory) tells you what devices exist, not what types are needed - it's a prerequisite, not the determining step.
• B (consolidate models/manufacturers/tasks) comes after you've already determined what's needed; it's the action you take, not the analysis.
• C (monitor efficient users) identifies who uses devices well, not which device types serve the organization's needs.

Memory tip: Think "usage history = usage patterns = which type of device fits the job." The word "duplication of tasks" is the key signal - if two device types do the same job, you can eliminate one, which means you've identified which types are necessary.

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