If you are considering an HP mobile printing solution for a customer, what information is important to have when evaluating their needs?

Question

Options

• Athe number of employees with smartphones
• Bthe number of web-connected printers
• Cthe number of people per printer
• Dthe number of people in the mobile workforce

• A
  4% (2)
• B
  6% (3)
• C
  2% (1)
• D
  88% (43)

Explanation

Why D is correct: When evaluating a customer for an HP mobile printing solution, the size of the mobile workforce is the key metric - these are the users who need to print from laptops, tablets, or smartphones while away from a fixed desk, which is exactly what mobile printing solutions are designed to serve.

Why the distractors are wrong:

• A (smartphones) is too narrow - mobile workers may use tablets, laptops, or other devices, and not every smartphone owner is a mobile worker who needs mobile printing.
• B (web-connected printers) describes existing infrastructure, not the customer's need; mobile printing solutions can work with or without existing web-connected hardware.
• C (people per printer) is a general capacity metric relevant to any printer deployment, not specifically to mobile printing needs.

Memory tip: Think "mobile printing = mobile workers." The word mobile in the solution maps directly to the mobile workforce - the group whose workflow the solution is built around. If you anchor on matching the solution to the specific user population it serves, D is the only logical choice.

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