220-1101 Exam Questions
954 real 220-1101 exam questions with expert-verified answers and explanations. Page 16 of 20.
- Question #772Hardware
A large office is eliminating all personal primers for VIP staff members and replacing these devices with one enterprise MFP. Human resources staff members are concerned about prin...
PrintingMFPSecure PrintConfidentiality - Question #773Hardware and network troubleshooting
A user is unable to browse any web pages. However, the user can ping the IP address 8.8.4.4. Which of the following is most likely causing the issue?
DNSNetwork troubleshootingName resolutionIP connectivity - Question #774Hardware
A technician is replacing the power supply in a computer. Which of the following safety measures should the technician take to protect the computer?
ESD safetyHardware repairAntistatic proceduresPower supply replacement - Question #775Hardware and network troubleshooting
A technician receives a call from a user about a new USB 3.1 docking station. The user claims that their laptop does not charge when connected to the dock. The user confirms that t...
Docking StationUSB Power DeliveryLaptop ChargingHardware Troubleshooting - Question #776Virtualization and cloud computing
A VM was set up to deny access to the host computer and any network resources. Which of the following describes this scenario?
SandboxVirtualizationIsolationSecurity - Question #777Hardware and network troubleshooting
A user regularly travels to multiple sites to take pictures with a mobile device and transfers those pictures to a computer via a removable SD card. Recently, the SD card was damag...
SD cardwrite protectiontroubleshootingmobile device storage - Question #778Hardware and network troubleshooting
A laptop is displaying vertical lines in different colors on the screen. Which of the following components should a technician replace to most likely correct this issue?
Laptop troubleshootingDisplay issuesLCD - Question #779Hardware and network troubleshooting
A technician is reviewing the following network settings for a workstation that is having trouble accessing the internet: Which of the following is causing the issue?
Network TroubleshootingIP AddressingGatewayInternet Connectivity - Question #780Hardware
After replacing a hot-swappable hard drive in a RAID 5 array, a technician notices decreased disk performance for approximately 12 hours. Which of the following is the most likely...
RAID 5Hard drive replacementDisk performanceArray rebuild - Question #781Networking
A technician needs to configure a firewall to enable network printing. Which of the following network ports should be opened? (Select two).
Network PortsPrinting ProtocolsFirewall Configuration - Question #782Hardware and network troubleshooting
A technician has verified full system functionality and implemented preventive measures. Which of the following represents the NEXT step the technician should take according to the...
Troubleshooting methodologyBest practicesDocumentationPost-troubleshooting - Question #783Hardware
A user indicates that a laptop is not performing well. A technician determines the laptop has a conventional HDD and that installing a SSD will improve the laptop's performance. Wh...
Laptop upgradeSSD installationData migrationMinimizing downtimeUSB enclosure - Question #784Hardware and network troubleshooting
A technician is troubleshooting Wi-Fi connection issues on a customer's laptop. The laptop connects but intermittently disconnects. The technician has already confirmed the wireles...
Wi-Fi troubleshootingWireless interferenceRadio frequencyNetwork diagnostics - Question #786Mobile devices
A user is unable to perform contactless payments with a phone. Which of the following functions is MOST likely causing the issue?
Contactless paymentsNFC (Near Field Communication)Mobile device features - Question #787Hardware and network troubleshooting
A technician is upgrading a computer OS from Windows 7 to Windows 10. During the OS installation, the system is not able to find the hard drive. Which of the following can the tech...
OS InstallationHard Drive DriversHardware DetectionTroubleshooting - Question #789Hardware
A video game developer is requesting a new desktop computer with eight sticks of memory. The developer wants the desktop computer to take advantage of all available memory bandwidt...
RAMMemory channelsDDRDesktop hardware - Question #790Hardware
A user has noticed high CPU temperatures when gaming. The user would like to lower the CPU temperature, and cost is not an issue. Which of the following should the user do to BEST...
CPU coolingLiquid coolingPC hardwareThermal management - Question #791Mobile devices
A security team wants to implement compliance controls that only permits the installation of company-approved software on user laptops. Which of the following should the IT departm...
MDMEndpoint ManagementApplication ControlCompliance - Question #792Networking
An administrator is setting up a conference room for an important board of directors meeting. The chief operating officer has asked the administrator to make sure a redundant inter...
Internet redundancyMobile hotspotCellular data - Question #793Networking
Which of the following combinations of specifications and frequencies delivers the greatest speed and compatibility for IoT devices?
Wireless standardsNetwork frequenciesIoT connectivity802.11n - Question #794Hardware and network troubleshooting
A user is experiencing an issue with a network printer. The technician tests the printer and notices shadows on some of the attempted test prints, with others having a line down th...
Printer troubleshootingPrint qualityFuser assemblyLaser printer - Question #795Networking
A user is unable to connect to network resources. A technician discovers that the user's device has an invalid static IP address. Which of the following should the technician confi...
DHCPIP address configurationNetworking protocolsNetwork connectivity - Question #796Networking
A SOHO user's network printer has been without power for the last few days. After turning the printer back on, the user cannot connect to it. Which of the following is the most pro...
DHCPIP addressingNetwork troubleshootingPrinter connectivity - Question #797Hardware
Which of the following types of connectors does an IDE hard drive use for power?
IDE hard drivePower connectorMolexHardware identification - Question #798Networking
A technician is configuring a static WAN address on a SOHO router. Which of the following should the technician do?
SOHO router configurationWAN connectivityStatic IP addressingDHCP - Question #799Networking
Which of the following best describes the concept of a DHCP lease?
DHCPIP AddressingNetwork ProtocolsLease - Question #800Virtualization and cloud computing
Multiple organizations are working together on a project and want to migrate the data to the cloud. Which of the following cloud models should be used?
cloud computingcloud modelscommunity clouddeployment models - Question #801Mobile devices
A user arrives at the office and is unable to access the company's network on a smartphone. The user enables Wi-Fi on the smartphone, but it only shows the 5G symbol. Which of the...
Mobile device troubleshootingWi-Fi connectivitySmartphone settingsAutoconnect - Question #802Hardware and network troubleshooting
A user reports that, despite manually changing the date and time on a computer, the changes always revert after the computer is turned off for a period of time. Which of the follow...
CMOS batteryTroubleshootingRTCBIOS/UEFI - Question #803Virtualization and cloud computing
In which of the following cloud models is the customer not responsible for hardware and OS layers but is responsible for the data and the application?
Cloud computingPaaSCloud service modelsShared responsibility model - Question #804Networking
A technician is putting RJ45 connectors on Cat 6 cables. Which of the following tools should the technician use to secure the connectors?
Networking toolsEthernet cablingRJ45 connectorsCrimping - Question #805Hardware
A technician wants to upgrade a computer to a new Windows version. The Windows Upgrade Advisor states that the computer is not compatible with the new Windows version due to a lack...
TPMUEFI/BIOS settingsWindows upgradeHardware compatibility - Question #807Hardware and network troubleshooting
A help desk technician is tasked with moving a user's computer to a makeshift office for renovations. Upon moving the computer, the technician notices the network card will not uti...
Networking devicesHubsNetwork speedDuplex mode - Question #810Mobile devices
A management team is concerned about enterprise devices that do not have any controls in place. Which of the following should an administrator implement to address this concern?
MDMdevice managementsecurity controlsendpoint management - Question #812Hardware and network troubleshooting
A customer reports that the default local USB printer is no longer working. The technician views the printer properties in the OS and sees the printer is connected to LPT1. Which o...
Printer troubleshootingPrinter portsOperating system configurationUSB devices - Question #813Networking
A human resources department uses a network shared with other departments to produce a variety of printed resources for legal retention. The human resources department only wants i...
Security groupsAccess controlUser permissionsShared resources - Question #815Hardware
A user wants to confirm that all necessary hardware is functional for a webinar. Which of the following should the user test and configure in the webinar application prior to joini...
PeripheralsAudio/Video hardwareSoftware configuration - Question #816Networking
Which of the following configurations is used to logically segregate computers that are physically connected to the same network?
VLANNetwork segmentationLogical segregationNetwork configuration - Question #817Networking
While configuring a new network printer, a technician observes that the router cannot use a specific static IP address due to security restrictions. Which of the following should t...
DHCPIP addressingNetwork configurationPrinter setup - Question #818Virtualization and cloud computing
Which of the following is an isolated virtual machine?
SandboxVirtualizationIsolationSecurity - Question #819Hardware
A user is testing a new operating system that is contained on a USB drive. The user wants the new OS to load automatically when the computer is powered on. Which of the following s...
boot orderBIOS/UEFIUSB bootsystem startup - Question #820Hardware and network troubleshooting
A user is unable to access the internet, but other users in the same office are not having an issue. All users' devices are hardwired to the network. Which of the following tools s...
Network troubleshootingTroubleshooting toolsLoopback plugEthernet - Question #821Networking
Which of the following allows for a beam of light to transmit data through a flexible cable?
Fiber optic cableSingle-mode fiberData transmission media - Question #822Hardware
Which of the following is a legacy, 15-pin cable type?
VGAVideo connectorsLegacy hardware - Question #823Mobile devices
A technician is connecting a hands-free car system via Bluetooth. Which of the following is a security feature that should be used for this task?
Bluetooth securityPairingWireless connectivityPIN code - Question #824Networking
A technician needs to adjust the VLAN to allow users in the sales department to access the marketing department's network resources. Which of the following should the technician co...
VLANsSwitchesNetwork configuration - Question #825Hardware and network troubleshooting
A user is unable to hear sound from a laptop. However, the user can hear sound when connected to a Bluetooth headset. Which of the following actions would most likely resolve the i...
Laptop audioAudio troubleshootingMute functionBasic troubleshooting - Question #826Hardware and network troubleshooting
A mechanical engineer's PC has started randomly shutting off whenever the engineer attempts to render a design. The mechanical engineer states that the PC has worked for three year...
TroubleshootingHardware diagnosticsOverheatingPC components - Question #827Hardware and network troubleshooting
A technician is troubleshooting a network issue. Users report that the connection keeps dropping and reconnecting every few seconds. The technician: - Verifies the network configur...
Network troubleshootingWired connectivityEnvironmental interferenceIntermittent connection - Question #828Networking
Which of the following should a technician use in DNS to map a device to an IPv6 address?
DNSIPv6DNS record typesNetwork configuration