220-1101 · Question #825
220-1101 Question #825: Real Exam Question with Answer & Explanation
The correct answer is B: Toggling the laptop's mute setting. If the user can hear sound through a Bluetooth headset but not through the laptop's internal speakers, the issue is likely related to the laptop's audio settings. One of the most common causes is that the laptop's speakers might be muted, either in the system settings or via a ha
Question
A user is unable to hear sound from a laptop. However, the user can hear sound when connected to a Bluetooth headset. Which of the following actions would most likely resolve the issue?
Options
- AUpdating the Bluetooth drivers
- BToggling the laptop's mute setting
- CUpdating the speaker drivers
- DReplacing the laptop's speakers
Explanation
If the user can hear sound through a Bluetooth headset but not through the laptop's internal speakers, the issue is likely related to the laptop's audio settings. One of the most common causes is that the laptop's speakers might be muted, either in the system settings or via a hardware mute button. This is the simplest and most likely solution to the problem.
Topics
Community Discussion
No community discussion yet for this question.