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220-1101 · Question #807

A help desk technician is tasked with moving a user's computer to a makeshift office for renovations. Upon moving the computer, the technician notices the network card will not utilize anything beyond

The correct answer is D. The computer is connected to a hub.. The network card operating at 10Mbps half duplex strongly indicates a connection to an older network hub. Hubs are Layer 1 devices that share bandwidth and operate in half-duplex mode, leading to performance limitations and collision domains.

Hardware and network troubleshooting

Question

A help desk technician is tasked with moving a user's computer to a makeshift office for renovations. Upon moving the computer, the technician notices the network card will not utilize anything beyond 10Mbps half duplex. Which of the following is the most likely issue?

Options

  • AThe computer is connected with DSL.
  • BThe computer is connected to an unmanaged switch.
  • CThe computer is configured for NIC teaming.
  • DThe computer is connected to a hub.

How the community answered

(47 responses)
  • A
    6% (3)
  • B
    15% (7)
  • C
    2% (1)
  • D
    77% (36)

Why each option

The network card operating at 10Mbps half duplex strongly indicates a connection to an older network hub. Hubs are Layer 1 devices that share bandwidth and operate in half-duplex mode, leading to performance limitations and collision domains.

AThe computer is connected with DSL.

DSL is a WAN technology for internet access and does not directly dictate the local network card's duplex or speed.

BThe computer is connected to an unmanaged switch.

An unmanaged switch would typically allow for full-duplex communication and auto-negotiate to higher speeds like 100Mbps or 1Gbps, not restrict to 10Mbps half duplex.

CThe computer is configured for NIC teaming.

NIC teaming combines multiple network cards for increased bandwidth or redundancy and would not cause a single adapter to be limited to 10Mbps half duplex.

DThe computer is connected to a hub.Correct

Connecting to a hub forces a network interface to operate in half-duplex mode at a lower speed, typically 10Mbps, because hubs are shared media devices that do not manage collisions and broadcast all traffic to all ports. This behavior matches the described symptom of the network card.

Concept tested: Network device types and their impact on speed/duplex

Topics

#Networking devices#Hubs#Network speed#Duplex mode

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