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220-1101 · Question #775

220-1101 Question #775: Real Exam Question with Answer & Explanation

The correct answer is A: The dock is not designed to provide power passthrough.. If a laptop does not charge when connected to a USB 3.1 docking station despite the AC adapter being plugged in, the most likely reason is that the dock is not designed to provide power passthrough. This means that the dock's primary function is connectivity for peripherals rathe

Hardware and network troubleshooting

Question

A technician receives a call from a user about a new USB 3.1 docking station. The user claims that their laptop does not charge when connected to the dock. The user confirms that the AC adapter for the dock is plugged in. Which of the following is the most likely cause?

Options

  • AThe dock is not designed to provide power passthrough.
  • BThe dock is only connected to a USB 3.0 port.
  • CProper drivers for the dock were not installed.
  • DToo many accessories are plugged into the dock.

Explanation

If a laptop does not charge when connected to a USB 3.1 docking station despite the AC adapter being plugged in, the most likely reason is that the dock is not designed to provide power passthrough. This means that the dock's primary function is connectivity for peripherals rather than power delivery to the laptop. The other options are possible but less likely if the sole issue is the absence of charging functionality when the dock and its power supply are properly connected.

Topics

#Docking Station#USB Power Delivery#Laptop Charging#Hardware Troubleshooting

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