220-1101 Exam Questions

A technician is configuring the router for a small business network. Which of the following settings should the technician configure first?

A technician just decommissioned an on-premises email server. Users are now complaining that scan-to-email is not working. Which of the following actions should the technician most...

Employees are concerned about sensitive data being printed on a shared multifunction printer located in a high-traffic hallway. Which of the following should a technician do to add...

A user's phone does not respond to touch. A technician inspects the phone but does not see any evidence of physical damage. The technician restarts the device, which does not fix t...

A technician builds a custom computer for a customer, installing a high-end video card that draws 550W at maximum load. After a day of using the computer, the customer notices vide...

A user reports that a PC occasionally fails to start. The user restarts the PC, but the performance is degrading. The technician hears a strange repetitive ticking noise coming fro...

Which of the following cloud models exclusively utilizes a local data center?

A company wants to get the fastest network speeds possible between nearby locations. If all technologies are available, which of the following connection types should the company u...

Which of the following is a legacy 15-pin cable type?

Which of the following servers is used to collect data and information about events from a network- connected host?

Which of the following virtualization technologies is best suited for running microservices?

Which of the following is used to verify if a NIC port can send and receive data?

A technician upgrades a PC with two DIMMs, for a total of 32GB. After installing the two DIMMs, the user notices the OS is reporting only 16GB. Which of the following tasks should...

A user tries to connect a monitor to a laptop to have an additional screen for work, but both screens show the same content. Which of the following should the user do to resolve th...

A user reported that a laptop would no longer turn on after the battery was depleted, even though the laptop was charged the night before. An on-site technician was dispatched with...

Which of the following is used to register inputs on a touch-screen monitor?

A technician needs to figure out why a laser printer is intermittently not feeding paper to print. The technician verifies the issue by running several copy-and-print tests. Which...

A company needs to print several copies of a multipage document with the least consumption of resources possible. Which of the following settings will best accomplish this task?

An IT specialist sets up a wireless router in a SOHO environment. Afterwards, several devices cannot access the internet and are assigned IP addresses starting with 169.254. Which...

A technician sets up secure print and configures an NFC device that will authenticate users for access. Which of the following will the NFC device most likely use to authenticate?

The printer in a main office repeatedly jams. Which of the following tasks should a support technician do to solve the issue?

When a user first turns on a PC, the performance is fine, but the PC becomes slower the longer it is used. The PC is also experiencing random system crashes. Which of the following...

A technician is selecting a power supply for a new computer. There will be a large number of connected devices that must be powered by USB. Which of the following specifications sh...

An employee is on a business trip and needs to upload daily conferences and meetings to the company's intranet. The uploading process is successful but was faster in the past. Whic...

While troubleshooting a user's smartphone issue, a technician notices that the display is visible but extremely hard to see. Which of the following is the most likely issue?

Which of the following services allows a remote user to access network resources?

A company is testing the latest model of a laptop. After turning on the laptop, there is a noticeable burning smell. Which of the following steps should a technician take to troubl...

Which of the following port numbers is used for a file transfer?

A user has been unable to sync mobile data from a smartphone to the cloud. Upon investigation, the technician notices the user has a large number of applications installed on the s...

A technician needs to verify that a newly installed RJ45 was correctly terminated. Which of the following should the technician use?

A technician is setting up a workstation to use FTP. Which of the following ports does the technician need to enable?

When a user powers on a computer, the fans start, but the machine does not POST. Which of the following is the first step a technician should take to troubleshoot this issue?

After a technician updated the wireless APs to 5GHz, users report they have degraded Wi-Fi performance. The technician tests for interference but finds none. Which of the following...

A technician receives a PC that frequently shuts down and has extremely loud fans. When the technician begins a stress test, the PC shuts down almost immediately. Which of the foll...

A technician needs to update a web server's IPv4 address in a DNS server. Which of the following records should the technician update?

A technician needs to provide a new employee with a phone number for their company mobile phone. Which of the following is the most cost-effective and professional way to complete...

An end user is having trouble printing from an application. The text on the page is unreadable. However, the application prints successfully from a newer computer. Which of the fol...

An IT specialist sets up a new computer for a user who requires a high-end video card and the fastest hard drive possible. Which of the following connectors should the specialist v...

A company's RAID array has degraded performance and a blinking red light on one of the bays. Which of the following should a technician replace?

A user's device needs more memory, so a technician installs extra RAM with the following specifications 2 x8Gb DDR3-1066(PC3-S500) 1 x 16Gb DDR3-1333 (PC3-10600) Which of the follo...

A laptop's wireless speed has been very slow since a new router was installed The user thinks the issue is because the router is misconfigured Which of the following should a techn...

Following a security breach that revealed employee username and password information, an organization would like to implement additional security for users logging in to company de...

Which of the following combinations of specifications and frequencies delivers the greatest speed and compatibility for lot devices?

A user is unable to connect to network resources. A technician discovers that the user's device has an invalid static IP v dress. Which of the following should the technician confi...

A company requires all users to have biometric identification enabled. Which of the following features in Windows provides this functionality?

An employee cannot connect to the wireless network at the office but can connect to a personal wireless network when at home. The technician verifies the wireless network name is c...

When trying to print, a is offline. Other users can print to the same printer without error. Which of the following is the first step the technician should take to resolve this iss...

In which of the following cloud models is the customer not responsible for hardware and OS layers but is responsible for the data and the application?

A technician is troubleshooting a recently installed printer that is leaving multiple lines and streaks on print jobs. Which of the following should the technician replace first?

An administrator is setting up a conference room for an important board of directors meeting. The chief operating officer has asked the administrator to make sure a redundant inter...