220-1101 · Question #841
220-1101 Question #841: Real Exam Question with Answer & Explanation
The correct answer is B: Reinstall RAM in different slots.. Reinstalling RAM in different slots addresses possible issues with dual-channel configurations. If not installed correctly, the system might not recognize the full capacity. This solution is immediate and doesn't incur extra costs, unlike replacing hardware.
Question
A technician upgrades a PC with two DIMMs, for a total of 32GB. After installing the two DIMMs, the user notices the OS is reporting only 16GB. Which of the following tasks should the technician perform to resolve the issue in the most rapid, cost-effective way possible?
Options
- ARoll back recent system updates.
- BReinstall RAM in different slots.
- CUpdate the OS to the latest version.
- DReplace the faulty motherboard.
Explanation
Reinstalling RAM in different slots addresses possible issues with dual-channel configurations. If not installed correctly, the system might not recognize the full capacity. This solution is immediate and doesn't incur extra costs, unlike replacing hardware.
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