CompTIA
220-1101 · Question #845
A technician needs to figure out why a laser printer is intermittently not feeding paper to print. The technician verifies the issue by running several copy-and-print tests. Which of the following sho
The correct answer is C. Clean the pickup rollers.. Intermittent paper feeding issues in a laser printer are commonly caused by dirty or worn-out pickup rollers. Cleaning the rollers can restore proper functionality.
Hardware and network troubleshooting
Question
A technician needs to figure out why a laser printer is intermittently not feeding paper to print. The technician verifies the issue by running several copy-and-print tests. Which of the following should the technician do next?
Options
- AUpdate the printer drivers.
- BSelect the correct paper size.
- CClean the pickup rollers.
- DReplace the toner cartridge.
How the community answered
(18 responses)- A11% (2)
- B6% (1)
- C78% (14)
- D6% (1)
Explanation
Intermittent paper feeding issues in a laser printer are commonly caused by dirty or worn-out pickup rollers. Cleaning the rollers can restore proper functionality.
Topics
#Printer troubleshooting#Laser printers#Paper feed issues#Maintenance
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