CompTIACompTIA
220-1101 · Question #845
220-1101 Question #845: Real Exam Question with Answer & Explanation
The correct answer is C: Clean the pickup rollers.. Intermittent paper feeding issues in a laser printer are commonly caused by dirty or worn-out pickup rollers. Cleaning the rollers can restore proper functionality.
Hardware and network troubleshooting
Question
A technician needs to figure out why a laser printer is intermittently not feeding paper to print. The technician verifies the issue by running several copy-and-print tests. Which of the following should the technician do next?
Options
- AUpdate the printer drivers.
- BSelect the correct paper size.
- CClean the pickup rollers.
- DReplace the toner cartridge.
Explanation
Intermittent paper feeding issues in a laser printer are commonly caused by dirty or worn-out pickup rollers. Cleaning the rollers can restore proper functionality.
Topics
#Printer troubleshooting#Laser printers#Paper feed issues#Maintenance
Community Discussion
No community discussion yet for this question.