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220-1101 · Question #850
220-1101 Question #850: Real Exam Question with Answer & Explanation
The correct answer is A: Apply a maintenance kit.. A maintenance kit includes components like rollers and other parts that tend to wear out over time, which are common causes of printer jamming.
Hardware and network troubleshooting
Question
The printer in a main office repeatedly jams. Which of the following tasks should a support technician do to solve the issue?
Options
- AApply a maintenance kit.
- BReplace toner or ink cartridges.
- CInstall a new ribbon.
- DChange the printhead.
Explanation
A maintenance kit includes components like rollers and other parts that tend to wear out over time, which are common causes of printer jamming.
Topics
#Printer troubleshooting#Printer maintenance#Paper jams#Hardware troubleshooting
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