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220-1101 · Question #843
220-1101 Question #843: Real Exam Question with Answer & Explanation
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Mobile devices
Question
A user reported that a laptop would no longer turn on after the battery was depleted, even though the laptop was charged the night before. An on-site technician was dispatched with a spare laptop and verified that the AC adapter and power cord were functional. Which of the following was the most likely cause of the issue?
Options
- ASwollen battery
- BCalibration corruption
- CExcessive wattage
- DDamaged port
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Topics
#Laptop troubleshooting#Battery failure#Power issues#Mobile device repair