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220-1101 · Question #834
220-1101 Question #834: Real Exam Question with Answer & Explanation
The correct answer is A: Try to extract data. The ticking noise likely indicates a failing hard drive. The technician should attempt to extract data before the drive fails completely.
Hardware and network troubleshooting
Question
A user reports that a PC occasionally fails to start. The user restarts the PC, but the performance is degrading. The technician hears a strange repetitive ticking noise coming from the PC. Which of the following should the technician do first?
Options
- ATry to extract data
- BReseat the RAM modules
- CInspect the fan
- DCheck the CD tray
Explanation
The ticking noise likely indicates a failing hard drive. The technician should attempt to extract data before the drive fails completely.
Topics
#Hard drive failure#Data backup#PC troubleshooting#Diagnostic
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