220-1101 Exam Questions
954 real 220-1101 exam questions with expert-verified answers and explanations. Page 4 of 20.
- Question #156Hardware and network troubleshooting
A user connects to a wireless network but cannot access the internet. A technician investigates the issue and gathers the following data from a mobile device: Which of the followin...
Wireless networkingDHCPIP addressingNetwork troubleshooting - Question #157Virtualization and cloud computing
Which of the following cloud models BEST describes Microsoft Office 365?
Cloud computingSaaSCloud service modelsOffice 365 - Question #158Mobile devices
Ann, a user, reports her wireless headset is no longer working properly with her mobile device after a recent security update. Which of the following should a technician configure...
Mobile Device TroubleshootingBluetoothWireless ConnectivityPeripheral Devices - Question #159Networking
A technician has deployed a network printer to be used by an office for centralized printing. Which of the following will prevent IP address changes from occurring?
DHCP reservationIP addressingNetwork printersNetwork configuration - Question #160Mobile devices
Joe, a customer, just purchased a new smartphone. He would like to be able to transfer information from one device to another without a physical connection. Using the same feature,...
NFCSmartphone featuresContactless paymentsWireless data transfer - Question #161Hardware and network troubleshooting
A user is having issues with an inkjet printer that was in storage for more than a year. When the user tested the printer, all pages printed blank. The user replaced all four ink c...
Inkjet printerPrinter troubleshootingPrint headBlank pages - Question #162Mobile devices
A user will be traveling for a long duration and wants to be able to work for as much of the time as possible. Which of the following features would be BEST for the user to enable?
Airplane modeBattery lifePower managementMobile device features - Question #163Networking
Which of the following methods is configured on a router to convert an internal IP address to an external IP address?
NATRoutersIP AddressingNetwork Services - Question #164Hardware and network troubleshooting
A technician receives multiple calls from users stating that documents submitted to a shared printer are not printing. The technician can ping the device to confirm it is powered o...
Printer troubleshootingPrint spoolerNetwork printingTroubleshooting steps - Question #165Hardware
A university student was able to boot from a live Linux CD on a computer in a shared space on campus. Which of the following will BEST prevent this type of action from occurring in...
Secure BootUEFI securityBoot controlSystem security - Question #166Virtualization and cloud computing
A company has a web application that is in the cloud on a multitenant server. The web application is connected to a database that is also in the cloud. Which of the following cloud...
Cloud computingPaaSCloud service modelsWeb applications - Question #167Hardware and network troubleshooting
A technician is troubleshooting a PC that will not boot. The case fans run when the power is switched on, but the PC will not POST, and there is no signal to the monitor. The techn...
MotherboardCapacitorsTroubleshootingBoot failure - Question #169Virtualization and cloud computing
A developer is creating a new web application but does not want to be responsible for server or infrastructure maintenance. Which of the following cloud models is MOST likely to be...
Cloud computingIaaSCloud modelsWeb application development - Question #171Mobile devices
Which of the following special function keys is MOST likely to be used when configuring a laptop for a presentation?
Laptop function keysExternal displayPresentation setupMobile device configuration - Question #172Hardware and network troubleshooting
A technician connects an LCD projector to a computer located in a conference room and receives the following error message: Signal out of range. Two minutes later, the projector sh...
Projector troubleshootingDisplay settingsResolution incompatibilitySignal out of range - Question #173Hardware and network troubleshooting
Every time a user double-clicks on a specific icon, the desktop computer freezes and must be forced to shut down. The same issue occurs when the user starts the system in safe mode...
Hardware troubleshootingMinimum viable configurationComponent isolationDiagnostic steps - Question #174Networking
A technician is setting up a small home network for a customer. The customer has multiple gaming systems, a wireless printer, several tablets, two PCs, and several phones. Which of...
NetworkingFirewallUPnPHome Network Configuration - Question #175Virtualization and cloud computing
Which of the following would be BEST reason to use a virtual machine as a sandbox?
VirtualizationSandboxSoftware testingSecurity - Question #176Mobile devices
A user visits the desk to report that a smartphone takes more than a day to fully charge. The user has already tested multiple wall outlets and swapped the charging cable, but the...
Mobile Device ChargingTroubleshootingPower ManagementCharger Ratings - Question #177Mobile devices
In which of the following places is a laptop's wireless antenna MOST likely located?
Laptop componentsWireless antennaComponent location - Question #178Hardware and network troubleshooting
A technician is monitoring all outbound traffic in a SOHO. Which of the following is the MOST cost-effective solution to monitor the traffic?
Network monitoringNetwork toolsNetwork tapSOHO networking - Question #179Networking
A technician needs to ensure all data communications on all network devices are encrypted when logging in to the console. Which of the following protocols should the technician ena...
SSHEncryptionRemote AccessNetwork Security - Question #180Networking
A system administrator has been tasked with allowing SMTP traffic through the system's host- based firewall. Which of the following ports should the administrator enabled?
SMTPPort numbersNetwork protocolsFirewall - Question #181Hardware and network troubleshooting
A Wi-Fi mesh network has been optimized to eliminate poor coverage areas, yet users still experience decreased bandwidth and connectivity issues. Which of the following actions sho...
Wi-Fi troubleshootingMesh networksChannel interferenceNetwork performance - Question #182Networking
A technician requests a port be opened on the firewall in order to manage switches using SSH. Which of the following ports should be opened?
SSHPort numbersNetworking protocolsFirewall - Question #183Hardware and network troubleshooting
A technician recently discovered the root cause of an application error that several users have been experiencing. The technician updated the configurations on the affected machine...
Incident ManagementDocumentationKnowledge BaseTroubleshooting Methodology - Question #184Networking
When installing three 2.4GHz access points in close proximity, which of the following channel selections would be BEST?
Wireless NetworkingWi-Fi ChannelsSignal InterferenceAccess Point Configuration - Question #185Networking
Which of the following options provides correct information about 2.4GHz and 5GHz wireless frequencies? (Choose two.)
Wireless networking2.4GHz5GHzWi-Fi standards - Question #186Mobile devices
A technician is tasked with upgrading a laptop's RAM. Which of the following steps should the technician take FIRST?
RAM upgradeLaptop hardwareMemory compatibilityUpgrade procedure - Question #187Virtualization and cloud computing
A startup is looking to immediately expand its data center but does not have the personnel or space to manage everything internally. The organization has multiple small offices and...
Cloud computingIaaSData center expansionInfrastructure solutions - Question #188Hardware
A technician is configuring a new CAD workstation that has four large hard drives. The workstation will be used to edit large, critical files, so the storage configuration should b...
RAID levelsData redundancyStorage performanceHard drives - Question #189Mobile devices
A technician receives a ticket that states a mobile payment device is having issues with its contactless payment feature. The device is not detecting payment options. Which of the...
Mobile devicesNFCContactless paymentWireless communication - Question #190Hardware and network troubleshooting
A technician is troubleshooting an old desktop system that randomly shows a Windows BSOD or powers off unexpectedly. All system temperatures are within normal limits. Which of the...
Hardware TroubleshootingMotherboard ComponentsSystem InstabilityDesktop Systems - Question #191Mobile devices
A user calls the help desk for assistance configuring an Android phone with a new NFC-enabled speaker that will be used for an upcoming conference call. The user was unable to dire...
Android configurationNFC pairingBluetooth connectivityMobile audio - Question #192Hardware
A user wants a second monitor installed on a laptop. The VGA/DVI or HDMI cables have already been connected. Which of the following should the technician do to configure the laptop...
Display configurationExternal monitorLaptop setupPeripheral installation - Question #193Hardware and network troubleshooting
A technician is troubleshooting intermittent fuzzy video on a computer using a VGA to DisplayPort adapter to connect to a monitor. The monitor with a VGA connector was previously w...
Troubleshooting methodologyVideo issuesDisplay adaptersUser communication - Question #194Hardware
A user on the marketing team uses various multimedia applications that consume a lot of memory. The user needs to install more RAM to run these applications effectively. When the u...
RAMMemory channelsComputer hardware upgrade - Question #195Virtualization and cloud computing
Which of the following allows all VMs in a virtual environment to have RAM allocated for use?
VirtualizationResource poolingVM resource allocationRAM management - Question #196Networking
Which of the following 802.11 standards supports both 5GHz and 2.4GHz channel frequencies?
802.11 standardsWi-Fi frequenciesWireless networkingNetworking protocols - Question #197Hardware and network troubleshooting
A technician has set up a new conference room with a TV and a video soundbar. The technician wants to test the system with a conference call. During the test, the TV speaker produc...
HDMI-ARCAudio TroubleshootingPeripheral Device SetupAV Connections - Question #198Hardware and network troubleshooting
A technician is setting up a projector for a videoconferencing system. When the user attempts to connect a laptop to the system, the system displays the following error message: no...
projector setupdisplay settingsexternal displaytroubleshooting - Question #199Networking
Which of the following is a method that can be used to securely connect a remote user's laptop to a corporate server?
VPNRemote accessNetwork securitySecure connectivity - Question #200Hardware and network troubleshooting
A technician is inspecting a projector that is displaying fuzzy images. Which of the following actions would provide the BEST solution?
Projector troubleshootingDisplay issuesLens adjustmentHardware maintenance - Question #201Hardware and network troubleshooting
An end user discovered that the touch-screen features on a Windows device have stopped working. Which of the following should a technician check?
Touchscreen troubleshootingWindows settingsInput devicesDevice configuration - Question #202Hardware and network troubleshooting
A help desk technician has been tasked with installing an IP phone in a small office with an unmanaged switch. When connected to an RJ45 receptacle, the phone does not boot. Which...
IP telephonyPoENetwork troubleshootingNetwork hardware - Question #203Networking
Which of the following network services allows a networked device to always be assigned the same IP address based on the device's MAC address?
DHCPIP AddressingNetwork ServicesMAC Address - Question #204Hardware and network troubleshooting
A technician installs a new printer for a workstation and tries to print a test page, but the page does not print. The technician looks at the print queue and notices that the prin...
Printer installationPrinter driversHardware troubleshootingOperating system - Question #205Hardware and network troubleshooting
A user creates a support ticket to report a conference room projector that does not work. The user says that even though the provided cables are being used, the projector screen sh...
Projector troubleshootingVideo cablesNo Signal Input errorDisplay issues - Question #206Hardware and network troubleshooting
A technician was called in to look at a user's PC. The user reported the PC was very sluggish. The HDD light on the PC was constantly on without blinking. The PC itself was slow re...
Hard DriveDisk ManagementSystem PerformanceTroubleshooting - Question #207Mobile devices
A user entered a help desk ticket stating the latest calendar updates have not appeared on the user's corporate mobile device for several days, even though updates do appear on the...
Mobile device troubleshootingApplication synchronizationAuthentication