220-1101 · Question #204
A technician installs a new printer for a workstation and tries to print a test page, but the page does not print. The technician looks at the print queue and notices that the printer is called Generi
The correct answer is B. Install the appropriate printer drivers for the OS.. The technician should install the appropriate printer drivers for the OS to enable the computer to communicate with the printer. The generic printer name suggests that the drivers are missing or not installed correctly.
Question
A technician installs a new printer for a workstation and tries to print a test page, but the page does not print. The technician looks at the print queue and notices that the printer is called Generic Printer. Which of the following BEST describes what the technician should do to fix this issue?
Options
- AConnect the printer with a USB cable rather than over the network.
- BInstall the appropriate printer drivers for the OS.
- CInstall the correct toner in the printer.
- DSet the printer trays to allow duplex printing.
How the community answered
(28 responses)- A11% (3)
- B71% (20)
- C14% (4)
- D4% (1)
Explanation
The technician should install the appropriate printer drivers for the OS to enable the computer to communicate with the printer. The generic printer name suggests that the drivers are missing or not installed correctly.
Topics
Community Discussion
No community discussion yet for this question.