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CompTIA

220-1101 · Question #201

An end user discovered that the touch-screen features on a Windows device have stopped working. Which of the following should a technician check?

The correct answer is B. Tablet/PC settings. Windows includes Tablet PC Settings (found in Control Panel) specifically for managing and calibrating touch-screen and stylus input. This is the first place a technician should check when touch functionality fails, as it controls touch input settings, calibration, and whether to

Hardware and network troubleshooting

Question

An end user discovered that the touch-screen features on a Windows device have stopped working. Which of the following should a technician check?

Options

  • APerformance monitor
  • BTablet/PC settings
  • CSystem configuration
  • DDisplay settings

How the community answered

(50 responses)
  • A
    16% (8)
  • B
    72% (36)
  • C
    8% (4)
  • D
    4% (2)

Explanation

Windows includes Tablet PC Settings (found in Control Panel) specifically for managing and calibrating touch-screen and stylus input. This is the first place a technician should check when touch functionality fails, as it controls touch input settings, calibration, and whether touch features are enabled. Performance Monitor (A) tracks system performance metrics, System Configuration (C) manages startup options, and Display Settings (D) handle resolution and orientation - none of these directly control touch input.

Topics

#Touchscreen troubleshooting#Windows settings#Input devices#Device configuration

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