220-1101 Exam Questions

A user plugs in a laptop to the corporate network and the laptop is automatically assigned an IP address. Which of the following server types was used to assign the IP address?

Which of the following cloud service models is most likely to provide application patching?

A user's smartphone repeatedly loses the connection to a home Wi-Fi network. The user has already tried restarting the smartphone, rebooting the router, and resetting the smartphon...

A user reports being unable to access the network. A help desk technician notices an APIPA on the user's workstation. Which of the following services should the technician investig...

A company requires all users to have biometric identification enabled. Which of the following features in Windows provides this functionality?

Which of the following involves installing an application on a server so several users can run the application concurrently without the need for local installation?

A user states that the touch pad cursor shows a trail when moved. The issue started after a coworker used the machine. Which of the following setting areas should be used to fix th...

A user reports that a new brand of paper works well in all but one printer in the office. For that printer, the paper seems to be too heavy or too thick to feed in from the printer...

A user reported performance issues on a computer after a recent OS update. A technician is confident that rolling back the system will resolve the issue. Which of the following ste...

Following a security breach that revealed employee username and password information, an organization would like to implement additional security for users logging in to company de...

A desktop technician is helping a customer choose a laptop configuration for the customer's child. The child will use the computer primarily for school-related activities, and the...

Which of the following devices is designed to monitor and filter incoming and outgoing network traffic?

After a company upgraded its network infrastructure, a single user reported experiencing slow network speeds on their desktop. No other users with the same desktop configuration wi...

A technician is preparing a redesigned conference room for a presentation. The presenter connects a laptop to the LCD projector, but a "No input source" error message is displayed...

The output from print jobs a user submitted to a laser printer is missing the color yellow. The user has already attempted a cleaning cycle. Which of the following parts most likel...

A user is experiencing an issue when trying to use a wireless headset with a mobile phone. The device was previously paired with the phone but is unable to connect when switched on...

A user is printing a part with a thermoplastic polyurethane (TPU) filament on a 3-D printer. The first layer on every print job is not adhering properly. Which of the following sho...

A technician is troubleshooting a burning smell on a desktop computer. The technician determines that the odor is coming from inside the device. Which of the following should the t...

A systems administrator needs to set up a multifunction printer for the legal department. The legal department deals with sensitive documents and requires a secure method of releas...

A technician is troubleshooting a PC that makes grinding noises and eventually shuts down. The technician determines the PC is overheating. Which of the following is most likely fa...

Which of the following best describes the type of cloud a healthcare company should use for a patient record portal?

A technician is selecting RAM for a new high-end workstation. The motherboard has eight slots that support DDR5 memory. Which of the following should the technician do to optimize...

A technician is replacing the motherboard of a workstation for a user who runs multiple large applications at the same time. Which of the following motherboard specifications would...

A user needs to upgrade a PC in order to run the latest 3-D design software. Which of the following components should the user upgrade to best meet this requirement?

A printer's output is producing solid black sheets without distinct lettering. A technician adjusted multiple settings, but the issue persists. Which of the following parts is most...

A customer reports a network connectivity issue. A technician discovers that LAN ports have been damaged during remodeling. Which of the following tools should the technician use t...

A customer's phone no longer charges fully. The phone only charges to 67% and then stops. Which of the following should be replaced to resolve this issue?

A customer wants to archive a large number of photos and does not plan to retrieve them often. The customer wants a storage option that is the least expensive per gigabyte. Which o...

A user needs to connect a laptop to the internet while traveling on a train. Which of the following features should be enabled on the user's phone?

A technician is troubleshooting a PC that has been experiencing random system crashes. The technician has already checked the hard drive and the RAM, and both were in good working...

A technician needs to configure a firewall to enable network printing. Which of the following network pons sh0Cd be opened? (Select two)

After a company upgraded its network infrastructure, a user's desktop has been experiencing slow network speeds. Which of the following should a technician do first to improve desk...

A user added a heater underneath a desk, row an external monitor not working. A technician wanted the monitor gets power. Which of the following should the technician do next?

Which of the following network devices converts fiber network signals from light into electric signals that can be used by a Wi-Fi router?

Which of the following allows several websites from different companies to be housed on the same virtual server?

A remote user is unable to access files at home but can open the files at the office. Which of the following should a technician check so the user can access the files both places?

A user is requesting a headset that can be physically connected to a laptop for online conference calls. Which of the following connections should the headset use?

A user's mobile phone is constantly running hot and has a short battery life. A technician replaces the battery in the phone, but the issue persists. Which of the following steps s...

A user called the help desk to request assistance with selecting appropriate storage to back up a large collection of DVDs and photos in the most economical way. Which of the follo...

A technician is troubleshooting a computer that has a loud system fan and randomly freezes and reboots. Which of the following is the most likely cause of these issues?

A technician plans to upgrade a laptop's RAM from 4GB to 16GB. Which of the following should the technician do?

A user reports that a computer has been randomly shutting down without warning. Which of the following is the most likely cause of the issue?

A graphic designer wants to upgrade to the fastest possible RAM for a desktop workstation. Which of the following types of RAM would be best for the designer to use?

During an OS migration, a technician is unable to find compatible current software for a specialized hardware device. Which of the following actions should the technician take to c...

Which of the following translates a hostname to IP addresses?

A technician is relocating a router access point farther away from the modem to optimize signal coverage for a SOHO client. Which of the following will the technician most likely u...

An engineer is setting up two-factor authentication so users can access a company's human resources system. Which of the following should the engineer require users to do?

A technician is troubleshooting a thermal receipt printer that will not print. Which of the following should the technician do first to restore functionality?

A user's Windows PC is unable to connect to the network at a new branch office that the user is visiting. A technician discovers the PC is unable to ping the local gateway. Which o...

A user's smartphone loses its charge rapidly. The user also notices that the phone feels thicker than it was when it was new. Which of the following is the most likely cause of the...