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220-1101 · Question #706

A user reports that a computer has been randomly shutting down without warning. Which of the following is the most likely cause of the issue?

The correct answer is C. Overheated CPU. Modern CPUs and motherboards include thermal shutdown protection that immediately cuts power to the system when CPU temperatures reach a critical threshold, causing sudden and unexpected shutdowns with no warning. This is the most common cause of abrupt, random shutdowns in other

Hardware and network troubleshooting

Question

A user reports that a computer has been randomly shutting down without warning. Which of the following is the most likely cause of the issue?

Options

  • ACorrupted OS
  • BIncompatible memory modules
  • COverheated CPU
  • DLow system resources

How the community answered

(36 responses)
  • A
    6% (2)
  • B
    3% (1)
  • C
    89% (32)
  • D
    3% (1)

Explanation

Modern CPUs and motherboards include thermal shutdown protection that immediately cuts power to the system when CPU temperatures reach a critical threshold, causing sudden and unexpected shutdowns with no warning. This is the most common cause of abrupt, random shutdowns in otherwise functional systems. A corrupted OS (A) typically causes BSODs, boot failures, or application crashes, not instant power-offs. Incompatible memory (B) usually manifests as BSODs or failure to POST. Low system resources (D) cause slowdowns, application crashes, or high disk usage - not abrupt full system shutdowns.

Topics

#Troubleshooting#CPU overheating#Random shutdowns#System stability

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