nerdexam
CompTIA

220-1101 · Question #700

A remote user is unable to access files at home but can open the files at the office. Which of the following should a technician check so the user can access the files both places?

The correct answer is D. Offline file settings. Offline Files (a Windows feature) syncs network files to the local machine so they remain accessible when the user is not connected to the corporate network. If offline files are not configured, files stored on a network drive are only accessible while on the office network. At h

Hardware and network troubleshooting

Question

A remote user is unable to access files at home but can open the files at the office. Which of the following should a technician check so the user can access the files both places?

Options

  • ANetwork drive remote access
  • BLocal user account
  • CRemote fileshare permissions
  • DOffline file settings

How the community answered

(28 responses)
  • A
    7% (2)
  • B
    4% (1)
  • C
    18% (5)
  • D
    71% (20)

Explanation

Offline Files (a Windows feature) syncs network files to the local machine so they remain accessible when the user is not connected to the corporate network. If offline files are not configured, files stored on a network drive are only accessible while on the office network. At home (off-network), those files would be unavailable. Network drive remote access (A) and remote fileshare permissions (C) would prevent access even at the office if misconfigured. A local user account issue (B) would affect login, not file access specifically.

Topics

#Offline files#Network shares#File access#Troubleshooting

Community Discussion

No community discussion yet for this question.

Full 220-1101 Practice