220-1101 · Question #679
The output from print jobs a user submitted to a laser printer is missing the color yellow. The user has already attempted a cleaning cycle. Which of the following parts most likely needs to be replac
The correct answer is C. Imaging drum. In a color laser printer, each color (CMYK) has its own imaging drum (photoconductor unit) that is electrostatically charged to attract toner and transfer it to the paper. If yellow output is missing after a cleaning cycle has cleared any toner delivery blockages, the yellow imag
Question
The output from print jobs a user submitted to a laser printer is missing the color yellow. The user has already attempted a cleaning cycle. Which of the following parts most likely needs to be replaced?
Options
- AFuser
- BInk cartridge
- CImaging drum
- DToner tank
- EResin
How the community answered
(30 responses)- A3% (1)
- B10% (3)
- C80% (24)
- D7% (2)
Explanation
In a color laser printer, each color (CMYK) has its own imaging drum (photoconductor unit) that is electrostatically charged to attract toner and transfer it to the paper. If yellow output is missing after a cleaning cycle has cleared any toner delivery blockages, the yellow imaging drum is likely defective and unable to properly attract or transfer the yellow toner. The fuser (A) applies heat to all colors and would affect the entire print, not just yellow. An ink cartridge (B) is not used in laser printers. The toner tank/cartridge (D) would have been addressed by the cleaning cycle if it were the cause.
Topics
Community Discussion
No community discussion yet for this question.